How can I set a rule that allows change transition status from in progress to done with the obligation filled issue field "customer"? Should I configure it in workflow? Which condition should I use?
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Yes, the requirement is possible through workflow change. You can add the field required validator. More info in https://confluence.atlassian.com/jirakb/how-to-make-a-field-required-before-closing-the-issue-1236928291.html
Thank you for the tip. It was simpler than I expected. Have a nice day :)
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