Hi all, I am a new Jira admin and setting it up for my company. though I am setting the status of my tickets to Done, it still stays in open queue. in the queue setting it is filtered by R...
...ditable, and it should be automatically set to "Done" when the issue status is transitioned to either "Done" or "Obsolete". I’ve already handled the automatic update part using post functions – that w...
I created a story and sub-tasks as well. I was done with one of the sub-tasks, so moved to "Done" status. Now, I explored that there were few things missing, so I pulled back sub-task from "Done" status...
Hi jira friends, I am having an issue with statuses. When an issue is moved to the status "Done" - the resolution is set to resolved. When an issue is moved to the custom status...
Hey Jira Community! I'd like to clear my Fix Version field after a Resolution has been set to anything other than Done or Fixed. In my current Workflow, when an issue is Closed, a post-function s...
I notice that when I move a story from a backlog column, directly to done, it is not marked as resolved. (There may be other cases where this happens, it has happened with several issues). I have a...
When I reopen a closed task, it is going back to the backlog. But the story has a strike through and not able to differentiate between the closed and reopened task. The workflow is already e...
i used the automation rule to set Resolution field to automatically be updated to unresolved whenever an issue is moved out of the Done status to any other status, the resolution field is updated a...
Hello, Perhaps it's just been a while since I last used JIRA. When closing a JIRA ticket, the "Resolution" under status remains as "Unresolved". How do I go about ensuring that t...
I am trying to set up a post-function in my workflow to clear the Resolution field when Issues are moved from Closed to To Do. When I try to set up the post-function, the Resolution field doesn't s...
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