Hi All, We have JSM standard entitled for all our Enterprise Users. With JSM standard we are entitled to use only Opsgenie Essentials which are having some limitations. Hence for 10 users only...
Good Morning. My company has used API integration to create OpsGenie alerts from our own software/test platforms. However, I am not able to figure out how that API can trigger a JIRA tick...
Hello, A colleague of mine is getting the following message in the Activity Log for alerts on testing... ================================================ Could not send [voice] notification ...
hi Iam geting data base error while upgrding.so can u help
In the typical scenario where an alert is routed to the person on-call according to a schedule, then escalates to a wider team if not acknowledged after some minutes, what happens if there is a gap i...
Hi guys, We have multiple projects that are monitored by Monit, and when something goes wrong, Monit sends an API call to Opsgenie and we get alerted on Slack. Each project has a separate sl...
Send alert notification during business hours even if the alert came in during non-business hours I have an email integration. Example: In my application, let's say t...
Hi, We are currently on the essentials plan for Ops Genie and i was wondering if there was any way we can be notified each time the count of an alarm is increased. We had an issues this ...
Hello, Our Opsgenie is configured to create a Slack thread in a channel as well as a Jira ticket when an alert is created. Is it possible to have replies from the Slack thread be added as comm...
Hello, We were looking to utilize the Description field on the teams to put in the support products for the team. I have noticed that the character count for the Description field is 200... is ther...
I have created another team and set up another cloudwatch integration with this team to another AWS account. The subscription has been confirmed, however it is assigning the alerts to the default tea...
We have currently setup several components on our statuspage, mainly focusing on our Atlassian stack: Jira, JSM, Confluence & Opsgenie. Is there a way to also add system metric for these compone...
We are based in PH, is there an option to ACK or CLOSE via SMS without charges? I tried responding using the OpsGenie's Sms Australia +61 (448) 798-788 I was charged f...
Our incident team rostering is as follows: Every week there is a primary responder and a secondary responder. The following week, the primary responder rotates out and the secondary user becomes t...
Kindly assist, set up an escalation process, but does not get triggered. Only the first notification for the team. Alert was not acknowledged. Does Team escalation require Integr...
We are using JSM Standard version, with that we are trying to use Opsgenie, but we are seeing limited functionalities only. what version of Opsgenie comes with JSM standard by default. Thank...
I'm configuring Opsgenie Teams stakeholders to receive notifications only in case of P1 incidentes are rised on Jira, but I observed that all users has a adm role in Opsgenie are receiving push notif...
Sziasztok, le van töltve az alkalmazás, S mégsem tudja betölteni teljesen a programot? Mit rontottam? Vagy lehet valami más ok is? Üdv ati
Hi, I am trying to modify an existing API that already pulls $OGAlert.teams.id and $OGAlert.responder.id I want to replace those ids with names so, used these 2 fields $OGAl...
Hello, For our company's account I have set up a SSO login via ADFS. The setup works okay, even though sharing cookies with the service account I wanted to use and a personal account I use for test...
I'm trying to perform a filter with OR and AND the content is in source JSON eventCode:123 Team: AZC Type: A eventCode:123 Team: AZC Type: B eventCode:123 Team: AZC Type: C Mount...
Hi All, I have integrated Opsgenie with JSM for a particular project in JSM. Now myself started receiving alerts in opsgenie for all the incidents but it is always tagged as Priority P3. Als...
Is OpsGenie an Event Management / Alert Monitoring/ ITOM tool or an Incident Management / ITSM tool? How do you integrate OpsGenie in an organisation that already uses JIRA Service Mgmt ? Main quest...
What are the available notification methods for Stakeholders on an incident?
I want to trigger with a regular expression that if the percent is below 10% the alarm will be triggert who can help ? with how it looks like Current Incoming ASR 10%
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