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Problème création sous-tâche
Problème en créant une sous tache alors que tous les champs du ticket sont déjà remplis: Impossible de créer la sous-tâche Responsable: Responsable est obligatoire.; Type d'offres: Type d'offres est obligatoire.; Renouvellement / Nouveau projet: Renouvellement / Nouveau projet est obligatoire.
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Limit shown spaces for users
Hi all, I am trying to reduce the shown spaces for basic users in Jira. At the moment, a user can see all the space-names, even though the issues themselves are hidden. Still, this enables users to see the names of spaces they are not working in and also the list of spaces is getting rather long. Is there any way to…
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I moved a work item from 1 space to another and now I have 'no access' to the work item.
I moved a work item from 1 space to another because there were several hundred hours logged against it. Now I have 'no access' to the work item. The work item WAS ADMINOH-21, and the NEW work item ID is ESA-11. I am an admin on both spaces and have access to all other work items in both spaces, but something happened in…
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Is it possible to give an external user the ability to manage ONLY SPECIFIC tickets in our JIRA?
Hi team, Looking for some advice. We are currently in the process of migrating one of our old JIRA instances into the Cloud version. We have an existing project for which we outsource part of the support. So issues in that project could be managed by an internal user, or an external one. As part of our migration we are…
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I have created a board and added people so that they can access, but they are not able to view
I have added people to this board but they are not able to see it
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How to lock/disable Rank for a specific issue type in Jira?
I would like to prevent users from changing the Rank for a specific issue type. Is there a recommended way to effectively “lock” the Rank field for just one issue type, while keeping normal ranking for others? And not impacting other editing permissions? Use case is creating a list for the entire business that's in…
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Delete of subtask in a company-managed space
How can I delete a subtask in a company-managed space. I am the administrator and I use the free version
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Backlog Insights - Total Complete is never less than 100%
Company managed Jira Cloud. It's Gov Cloud if that makes any difference. On the Backlog Insights > Sprint Commitment > Total Complete, I've found a couple of examples where it is over 100% because the team completed more points than they committed to at the start of the sprint. However, I've yet to find an instance across…
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Has colored text been REMOVED from Jira, or am I doing something wrong?
Recently there the text-color tool has been missing from the Jira toolbar. Am I doing something wrong, or has Atlassian found another new way to cripple the software? I work on app strings. I need to be able to color the old strings red, and my suggested strings green.
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Capacity by team member?
Hi, We’re currently trying to improve our sprint and roadmap planning process and get better visibility into how work is spread across the team. One challenge we’re facing is understanding whether planned items are realistically distributed among individual contributors. We’d like to identify situations where someone may…
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Fields value getting wiped out unexpectedly while updating issue via Edit screen. A bug in Jira DC?
We are running Jira Data Center v11.3.8. Users have been reporting a strange issue. The issue is while updating a custom field (for example, Field A) via Edit screen, other custom fields on the same screen (such as Field B, Field C, etc.) that already contained values are sometimes cleared after submitting the form, even…
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Time Spent roll-up from Story/Task subtasks to Epic
Hi Community, We have the following Jira Cloud hierarchy: Epic └── Story / Task ├── BE Sub-task ├── FE Sub-task └── QA Sub-task Our users log time mainly on the Story/Task subtasks. On the Story/Task level, Σ Time Spent correctly includes the time logged on its subtasks. However, at the Epic level, the Time Tracking field…
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Trying to find the field renderer option for paragraph custom fields
Hi, I am trying to enable rich-text functionality for a custom paragraph field and despite extensive efforts to find the setting, I've not had any success. The documentation that I came across was part updated with new Jira lingo mixed in with old references to stuff that's been renamed or changed in the platform but based…
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How do you handle Backend, Frontend and QA capacity in Jira Plans?
Hi Community, I'm configuring Jira Plans in Jira Cloud and would like to understand how other companies handle capacity planning when multiple teams work on the same Story. Our current hierarchy is: Initiative └── Epic └── Story / Task ├── Backend Sub-task → 60h ├── Frontend Sub-task → 20h └── QA Sub-task → 10h We have…
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Different Original Estimate value on jira card vs OE in status great gadget
We are using Great Gadgets time in status to view the work item age of in progress work. We have some examples where the original estimate value of a card is 3 days. This has not been edited in anyway, set at 3 days and visible in the card and filter as 3d. However, the time in status gadget is showing 1d for original…
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Worklog user info in Jira Automation - User Info Restriction
Hi all, I'm trying to create a n automation to check whether an user is logging effort on a task with remaining estimate equals to 0. If a worklog event is triggered I'm going to verify the remaining estimate and sent below email Mail Body: This is to inform you that has ben logged effort on a task with remaining effort…
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Capacity View by Sprint
Probably asked by someone already, but can I toggle from this weekly allocation to a sprint-level allocation?
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Sprint change for Issue ticket report
We need to track the history of changes made to the Sprint / Fix Version field for a filtered list of Jira tickets. The purpose is to understand how the Sprint / Fix Version has changed over time and to report on these changes to Anil Sir as he has asked for this report. We are looking for a report containing the following…
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JQL Assistance - child issues of any epic in a particular planning increment
I am currently building a confluence page that displays % of work by parent item by pulling data from Jira. My current JQL is pulling all epics for a particular quarter and stories, tasks, spikes, defects tied to a group of sprints tallying up story points to show how we spend our time by parent item. After reviewing, I…
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How to Retrieve the Original Value Entered in a Custom Field During Issue Creation
Hi Team, We recently encountered a situation where data from a custom field was lost due to an incorrect field merge. We are trying to determine whether it is possible to retrieve the original value that was entered into a custom field at the time of issue creation. We have already checked the History and Activity tabs,…
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Why are Time tracking, User Workload & Version Workload reports being retired?
Wondering why these are being retired and what I can use to get the same insights?
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Jira Portfolio capacity planning use case
I am currently working on a Jira Portfolio capacity planning use case. I would really appreciate insights or recommendations from jira/atlassian experts in the group. Problem Statement: We are looking to manage and report portfolio-level capacity in percentage(%) and/or hours(only planned, not actuals) on both an annual…
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Jira Cloud-to-Cloud Migration and Bitbucket Development Information
Hi Community, We are planning to perform a Jira Cloud-to-Cloud migration between two Atlassian cloud organizations. The source Jira instance is integrated with Bitbucket, and development information (commits, branches, and pull requests) is visible in the Development section of Jira issues. The target organization uses…
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Can Jira make warning pop ups when a work item due date is after its parent due date?
I have an automation where work items inherit due date from parent work items when the parent work item due date is changed. How can I alert the user if they set a work item due date thats is later than parent work item's due date?
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How to change the status of "won't do" of "Closed won" tasks to "Done"
Hi all! I have a project called "Leads" with a Sales template, in which the tasks may go to status "won't do" or "closed won". As I understand, these status are equivalent to the end of the process. But Jira is still listing these tasks as Open tasks when you go to Open issues filter. Even if you have a deadline defined…