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Why can't I add 'copy comments' as a post function?

I want to copy comments across to a linked issue and I've followed the JIRA guide on how to do this however when I get to the 'add post functions' screen 'copy comments' is not in the list.

I was able to previously copy comments but something must have changed to remove this option. Help is appreciated.

1 answer

0 votes
Patrick Cartier Community Leader Oct 02, 2019

Hi @Kelvin Dean ,

I see that you're cloud. I haven't seen the copy comment on cloud in a while. Can you share the link for the guide you are talking about?

The best way to do this now will be with a free add-on like automation for jira.

you can see in the screenshot here: https://community.atlassian.com/t5/Jira-questions/How-to-copy-comments-from-cloned-issue-as-soon-as-someone/qaq-p/1095033

how to set up your first rule.

Let me know if this works

Hi @Patrick Cartier 

Thanks for your response. Here is the link to the guide I was looking at:
https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/438763786/Copy+comments+to+linked+issues

The other link you provided is for cloned issues, whereas I need it for linked issues.

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