It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I add 'copy comments' as a post function?

I want to copy comments across to a linked issue and I've followed the JIRA guide on how to do this however when I get to the 'add post functions' screen 'copy comments' is not in the list.

I was able to previously copy comments but something must have changed to remove this option. Help is appreciated.

1 answer

0 votes
Patrick_Cartier Community Leader Oct 02, 2019

Hi @Kelvin_Dean ,

I see that you're cloud. I haven't seen the copy comment on cloud in a while. Can you share the link for the guide you are talking about?

The best way to do this now will be with a free add-on like automation for jira.

you can see in the screenshot here:

how to set up your first rule.

Let me know if this works

Hi @Patrick_Cartier 

Thanks for your response. Here is the link to the guide I was looking at:

The other link you provided is for cloned issues, whereas I need it for linked issues.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you