So, I have created a Project-A and it creates a cloned issue in Project-B on a transition using post function.
• Now, I want that if anyone comments on cloned issue in Project-B, it should be copied on Project-A issue.
• Comments should be copied from Project-B to Project-A, not only on transition but as soon as it is commented.
Is this possible?
Environment: JIRA Cloud.
Hello @Surbhi Soni
I'm Riddhi from the Exalate team, Exalate is made for the use case you described. As it allows syncing information bi- and uni-directionally between multiple Jira instances. Or separate projects in your local Jira.
It's mega flexible, you can sync all types of information, including comments, attachments, and custom fields. You can control what to sync and whatnot, and much more ....
It can also cater to situations of dealing in a private to public sync, You can find out more about it here.
By the way, It might also be useful to set up a live video-discussion to demonstrate how Exalate would get set up for your use case
Would that be valuable to you? You can book a suitable slot here.
Currently, to copy a comment from a linked issue to the main issue, it's necessary to use an add-on like Automation for Jira. There is a free version where you can test everything that you need.
Once you install, you can create this automation:
Please, give it a try and let us know how it goes.
I think this can be done by add-on "Elements copy & sync" to, but only for server and Datacenter.
Thanks for the recommendation @Ulrika Eriksson
Would you be interested in getting news about the Cloud version of Elements Copy & Sync? I can add you to our communication list for the forthcoming app.
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