I am using JIRA 7.3.3 with Servicedesk 3.4.0 and I would like to make some of the transitions visible to customers. I saw some customization documents https://confluence.atlassian.com/servicedeskserver034/configuring-the-customer-portal-875313755.html
however my version is not showing the option " Show transition on the customer portal" in the workflow.
How to enable this option?
My project is Service Desk project and I am updating the active workflow from the Projects settings page. I see the Approval configuration on the workflow transitions but not the customer portal configuration.
I see the transitions which are linked to the waiting for support, but I would like to enable the transitions after first transition in the portal.
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