I am using JIRA 7.3.3 with Servicedesk 3.4.0 and I would like to make some of the transitions visible to customers. I saw some customization documents https://confluence.atlassian.com/servicedeskserver034/configuring-the-customer-portal-875313755.html
however my version is not showing the option " Show transition on the customer portal" in the workflow.
How to enable this option?
My project is Service Desk project and I am updating the active workflow from the Projects settings page. I see the Approval configuration on the workflow transitions but not the customer portal configuration.
I see the transitions which are linked to the waiting for support, but I would like to enable the transitions after first transition in the portal.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot