Jira Story does not cross out when finished

Sebastian Hilpert
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May 11, 2021

Hi, since we made some changes in our Jira Workflow our story number (e.g. AB - 204) is not getting crossed out after we change the status to "done". 

I cant find the right setting to undo that change. Maybe you can help me with that issue. 
Thank you so much already :) 

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Ash Pitt
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May 11, 2021

Hey @Sebastian Hilpert 

You will need to set the resolution field in your workflow.

Check out the below for more information

Setting the resolution field

https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Using a post function you can update the field with the resolution

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

Sebastian Hilpert
I'm New Here
I'm New Here
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May 11, 2021

thank you so much for the quick reply, ill try that  :) 

Ash Pitt
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2021

Too easy @Sebastian Hilpert let us know how you go!

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