This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals
Pretty simple thing really, I want my customer to be able to approve or decline the work on the work we have done for his or her request and with a decision transition the request either back or forward in the workflow.
My problem is that I can't find the Reporter/Customer in the "Get approvers from".
Please let me know how this is done.
Try using JIRA Misc. Workflow Extensions app, works in both Cloud and Server.
In the Post-Function of the Transition you'd like to update, add a "Copy value from field to field" Function. You can choose to copy the value found in "Reporter" to Approvals.
Please note though, the Approvals field can be strict with regards to the values that get copied into it.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs