How to create dependencies across Jira cloud instances

Steve Goodwin
Contributor
July 17, 2024

We have the need to create dependency links (e.g., "blocked by") for issues in our Jira Cloud instance to those in a vendor's Jira Cloud instance. Is this possible? If so, can someone point me in the right direction?

2 answers

2 accepted

2 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 17, 2024

Hi @Steve Goodwin 

You have to create an application link between the two instances and in order to link one issue to the other you have to have the right permissions. Keep in mind that if anyone doesn't have the browse project permission will not be able to see any linked issue.

https://support.atlassian.com/jira-cloud-administration/docs/use-applinks-to-link-to-atlassian-products/

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/

Steve Goodwin
Contributor
July 17, 2024

Thank you @Alex Koxaras _Relational_ , that's exactly what I am looking for. Appreciate your reply.

0 votes
Answer accepted
Jan Westphal
Contributor
July 17, 2024

Hello Steve,

since its a vendor you might need some more safety measures before doing so to grant information safely but you can Link Jira Instances:

https://community.atlassian.com/t5/Jira-questions/Can-you-link-2-Jira-Cloud-Instances/qaq-p/1671876

Best regards,
Jan

 

Steve Goodwin
Contributor
July 17, 2024

Thanks @Jan Westphal , I said "vendor" to simplify the situation when asking the question. This is actually a joint instance of Jira cloud where both us and the company we're partnering with have access. That said, security is paramount. Thanks for the link!

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events