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Can you link 2 Jira Cloud Instances?

We have acquired a company who also uses Jira Cloud Premium.  Over time, we plan to migrate some of the projects in their instance to our larger instance.  In the short term is it possible to link issues from their instance into our instance?

1 answer

Hi @Alex Hadden-Boyd

This is what I found, As a Jira administrator, you can activate issue linking to let your team create links between relevant issues across all Jira applications on your site. Here's the documentation for your reference: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/ 

Cheers,

Kevin.

I don't think that is what I need.  I have two different Jira Cloud instances and I want to be able to link between them.  I'm an admin on both instances.

The documentation that states 

To Link an issue on another Jira site

 

You can't do this in the new issue view just yet. Click the issue key to go to the full-page view (if you're not already there) then click through to the old issue view at the top-right to complete this process.

Your Jira administrator will first need to configure fully reciprocal application links between your two Jira sites. To create a link to another Jira site: 

 

  1. Open the issue that you want to link to. 
  2. Click more (•••) > Link > Jira Issue.
  3. Choose the relevant Jira site and the type of issue link.
  4. Enter the issue key or search for the issues you want to link. Note that you can link to any issue that you have access to on the other Jira site. 
  5. Check the Create reciprocal link option to create a link back to the original issue from the issues you just selected. issue. For example, if you create a "blocks" link type to issue ABC-123, the reciprocal link generated on ABC-123 will be an "is blocked by" link type back to your original issue.
  6. Add a comment to describe why you are linking these issues and click Link.

Doc: https://support.atlassian.com/jira-core-cloud/docs/link-an-issue/ 

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