Before I was able to delete them because the where in the role Service Desk Customers, but since the last cloud update when the People tab appeared I cannot revoke the access of a customer from my portal.
How do I delete customers from my project ? And if it where possible how do I BULK delete customers from my Service Desk project?
Sometimes this doesn't work, not sure why. I reproduced it in https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-can-I-remove-portal-only-customers-from-a-specific-project/qaq-p/617234
I can only delete my customers if they are inside an organization, then the X appears in the customers page.
In the people page if the user is only customer sometimes it does not appear and others it just looks gray and I cannot click on its roles to change it. In the image below I could not uncheck the service desk cutomer option.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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