How do I delete customers from my portal in JIRA SD Cloud?

Hi!

Before I was able to delete them because the where in the role Service Desk Customers, but since the last cloud update when the People tab appeared I cannot revoke the access of a customer from my portal. 

How do I delete customers from my project ? And if it where possible how do I BULK delete customers from my Service Desk project?

 

Regards

1 answer

1 vote

Go to project settings / people. On the right side, there should be a Remove option behind each customer:

Screen Shot 2017-09-18 at 18.03.08.png

Hello Walter, 

 

I can only delete my customers if they are inside an organization, then the X appears in the customers page.

 

In the people page if the user is only customer sometimes it does not appear and others it just looks gray and I cannot click on its roles to change it. In the image below I could not uncheck the service desk cutomer option.

 

Regards.

image.png

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