How change email address of outgoing emails in JSD Cloud?

[Christopher Cordova]

Hi all,

I need to know how to change the email address of outgoing emails in JSD Cloud.

I mean, that the customers receive the answer of issues on an address: "myproject@mydomain.com" instead of "jira@mydomain.atlassian.net"

Thanks.

[Yogesh Mude · Accepted solution]

HI @Christopher Cordova

Welcome to the community!

Nope, not possible right now.

As there are several requests has been raised for the same to Atlassian.

Please vote and watch the same.

https://jira.atlassian.com/browse/JSDCLOUD-2075

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Changing-outgoing-emails-in-Jira-Service-Desk-for-Jira-Cloud/qaq-p/364628

[Christopher Cordova]

Thanks @Yogesh Mude, very kind.