Though, I have another suggestion.
In our setup we have disabled the standard notifications sent out by JSD. Instead we are using JIRA Enterprise Mail Handler (https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui/versions#b100702500).
You can then have full freedom to customize all content of the email sent out to you customers; add logo, include custom fields etc.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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