How can I subscribe a group to a filter?

[Frank_Sobczynski]

Hi all,

I understand that I cannot add individual users to a filter. I have created a group, added the users who I wish to subscribe to the filter, but I cannot subscribe the group to the filter. Under "Details" on the filter page, there is "Subscriptions". I click on "Manage Subscriptions" and JIRA takes me to a page where I can "Add Subscription" (button in the top right hand corner). I click on that button and it only shows options for Schedule and Interval.

Again, how can I subscribe a group to a filter? Thanks in advanced.

P.S. I am the owner of the filter.

[Barry Pickering · Accepted solution]

I can confirm that this functionality is available on Jira Cloud.

You'll need to ask a Jira administrator to configure it for you.

1. Choose the Jira icon > Jira settings > System.

2. Select Global Permissions.

3. Select "Manage group filter permissions" in the Permission field.

4. In the Group dropdown, select the groups you wish to grant the permission to.

[Wale_Olojo]

This worked perfectly, thank you

[Carolyn McNicoll]

How do you remove a group subscription to a filter?

[Helen]

I want to create a new group for recipient group, does anyone know how to do it? 

[Constanze Schmidt]

Hi Helen,

did you receive an answer for this?

Kind regards,

Co

[Natalia Lezhai]

HI @Frank_Sobczynski

I am also on Cloud and need to subscribe the group to filter. What was your workaround?

[Frank_Sobczynski]

Hi @Natalia Lezhai,

The work around is that we had individuals subscribe to a filter.

[Natalia Lezhai]

@Frank_SobczynskiThank you, it is the only way as I see.

[Carlos Garcia Navarro]

Hi Frank,

As described here in the section "Subscribing to your search results" you should be able to select a group from the list, if you click on the arrows to the right in the recipients box. E.g.:

[Frank_Sobczynski]

Hi Carlos,

Thanks for the reply. I agree with you, I should be able to select a group from the drop down list, if the drop down list was present. It currently is not. 

Any thoughts on next steps? Should I submit a bug ticket to Atlassian?

[Carlos Garcia Navarro]

Hi Frank, I think you're missing the permission to share subscriptions. Can you ask a JIRA administrator to check? 

Carlos

[Frank_Sobczynski]

Hi Carlos,

We found out that this functionality is for JIRA Server only. 

- Frank

[Ewa]

Hi Frank,

Where did you find this info? I am in the same situation and got now admin rights to subscribe others to the filter but at my surprise I am also not able to see the group subscription field.

[Frank_Sobczynski]

Hi Ewa,

All depends if you are on the cloud or server. My company is on the cloud and we do not have that functionality to add groups to a filter. I believe on the server you can. The work around is that we had individuals subscribe to a filter.

- Frank

[Ewa]

Hi Frank,

Thank you for your response.

I do not know if we are on the cloud or server - how can I check it in jira?

The workaround I am doing is I have set up email forwarding to groups from outlook using rules.

[Frank_Sobczynski]

Please check your "About JIRA" page. It's under Help by your avatar icon (lower left hand corner).

There is also this:
https://community.atlassian.com/t5/Jira-questions/What-version-of-Jira-am-i-using/qaq-p/604904

- Frank

[Ewa]

I am on JIRA v7.3.9 and to be honest I still dont know if its cloud or server.

[Vinay Shekar S]

I am on Jira 7.11.0 and I can see option to subscribe group to filter.

Basically you need to have Manage Group Filter Subscriptions (Ability to manage (create and delete) group filter subscriptions)