Comment added to blocked issue when multiple blockers are resolved?

[Ben Stolman]

In some instances, I have an issue blocked by two other issues. When those two issues are moved from Validation to Done, I would like a comment added to the blocked issue that it is no longer blocked.

[Ben Stolman · Accepted solution]

Worked like a charm I just did blocks instead of is blocked by

[Pramodh M]

@Ben Stolman This may introduce a bug if you have linked an issue from a blocked issue to another issue with relation "blocked by"

And we have to keep an eye on the number of automation that it runs!!

[Ben Stolman]

Thanks for the advice. How can I avoid this bug?

[Paul O · Accepted solution]

You should be able to do this with an automation similar to the one shown below - amending the logic to suit your specific needs.

The automation below fires when a ticket is set to done. (Step - When: Issue transitioned)

It then checks all the tickets which this ticket blocks (Step - For Linked issues)

For each of those issues that this ticket blocks, a query is run to check if the status of ALL blocking tickets is now done  (Step - If Linked issues match)

If all blocking issues are now done, a comment is added to the unblocked issue   (Step - Then: Add comment)

[Ben Stolman]

Thank you so much for your help

[Pramodh M]

Hi @Ben Stolman 

I know the automation is working, but as I said this may introduce a bug, can you try the below Automation and let me know if its works?

JQL - You limit this to project by adding AND project = project-key

Thanks,
Pramodh

[Pramodh M]

It makes sure for every step, you have the defined steps checked

Say if the blocked issue is transitioned, it makes sure that it has linked issue

Then for the linked issue, it checks all the blocked issues are in done status!!