Backlog and Active Sprint Views Blank in New Experience

[Matt Koidin]

All of a sudden today, when I go to view my backlog or active sprints, the main ticket area is blank. The side bar navigation appears, but nothing else.

Restarting, clearing cookies, trying a new browser - nothing helped.

If I switch back to the "old experience" - things seem to work okay.

[Deborah Genevro]

I had the same problem.  I went to the board config and remapped my statuses.  That worked.  My problem now is that I do not have the same sprint setup - like duration etc.  What the heck?

[Thomas Deiler]

See this.

[Jared Dunne]

@Matt KoidinHow did you revert to the old experience?  Are you on Jira Cloud?

Based on the instructions I found on this page it seems like the option is not available to me and might have been removed.

https://community.atlassian.com/t5/Jira-Software-discussions/How-to-turn-off-or-revert-back-to-old-JIRA-interface-the-new-one/td-p/694855

[Matt Koidin]

I clicked my profile in the lower left and there was a "Turn off for now" option.

Yes, we are on JIRA Cloud.