hello can anyone please give me solution to this , i have below information which send in mail using listener but , i want to send mail in below format,
Hi All, happy to cop to complete newbie status - probably looking to run before I can walk, but that's the requirement. I have 2 projects: HR Svc Mgt and IT Svc Mgt ...
Hi, I am trying to add a team member to a service management project. You used to able to add it through user management but everything has been moved around, Please assist :)
Our old JIRA server did this. Say you are in your backlog, you have filtered by version 1.2 and Epic "New Shopping Cart". I used to be able to create a new story directl...
Hi there, The team wants to do this: if there is no comments under bug story, then you can't move this bug from "in Dev" status to "ready for Dev" status. Anyone could help with th...
I would like to convert Company-managed software project to Team-managed software
When I export ISSUES (which includes an EPIC Link), how do I have values from the EPIC - e.g. EPIC Name passed into the export?
Hi, how can I create initiative as a level above epic in the hierarchy? I tried to go to Products menu but i can't find "Advanced Roadmaps hierarchy configuration" as a menu. Is it because of my acce...
Does anyone know why Atlassian has not yet released the Velocity Chart report in gadget form? I have seen the ticket (https://jira.atlassian.com/browse/JSWCLOUD-10762) stating they are watching this...
I discovered the api https://api.atlassian.com/pf-editor-service/convert?from=markdown&to=adf for converting markdown to Atlassian Document Format used extensively in V3 of the jira a...
I'm trying to do a search that displays all active tickets the 'jira-customer-success' group has reported or is watching. My queries work for 'reporter' and 'watcher' separately, but when I co...
When I log in with the admin account I created at start up I don't have the option to create users, I see the same thing when I log in as the recovery_admin using recover mode.
Hi I'm trying to run a cron every 2 days at 9am. I thought this would work 0 0 9/2 * * ? But I'm getting those triggered at 1pm and 3pM. I think ever 2 hrs after that. what a...
Hello. We're attempting to import a CSV issue list from another company's Jira instance. It's a scrum project. The errors are related to the following: Team-managed vs. company-managed. When import...
I need to have a separate instance for testing. I can do it with the same email from my current console, and what is the procedure?
My Goal is that when I create a issue type of story and someone updates a custom field called Business Analyst I want to automatically create a sub task and assign it to the business analyst. The bu...
Is there a JQL to search the "issue Links" section of an issue by if specific text exists there? (or do you need to specify a link)?
Hi I installed an app but unfortunately can't find Hidden Webfragments link in the top bar. Could you help me?
Scenario - We use a dev board that clones a 'Done' ticket into the 'To Do' of a QA board. Extensive automation using the 'If/Else' method covers everything we need for a custom field to change...
How to export data in the EPICS (under Roadmaps) in CSV/EXCEL file? I see only IMAGE export.
Olá, Criei uma automação no Jira Service Management para alterar um status quando um comentário é realizado no item. Porém, observei que a minha regra não diferencia comentários Internos e Respondid...
Configured an automation rule but audit log is only showing "CONFIG CHANGE" The rule is not being triggered even though issues are being created. Here is a breakdown of the rule itself Here ...
Is there a way to query your jira issues. If the reporter in an issue has entered text "completed"?
I would like to create three different groups to include my customers and map them to different SLAs through JQL. e.g., EU customers, US customers, APAC customers. It's possible? Or is there at lea...
I want to add a specific issue worklog, but how should I submit the related project in it? URL: /rest/api/3/issue/S1-12243/worklog/" headers = { "Accept": "application/json", "Content-Type": ...
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| 47m ago | ||
| 6 hours ago | ||
| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST | ||
| November 28, 2024 6:09 AM PST |