Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,553,983
Community Members
 
Community Events
184
Community Groups

Users with permission cannot assign issues

The users with the project role: project member have "Assignable User" and "Assign Issues" permissions.
No, they did not have the "Edit Issue" permission as that was not intended for those processing the issues. 
The permission scheme in use was built over two years ago.
As of 10 May 2023 they cannot assign issues. Added the project member role to the "Edit Issues" permission and now it works.

Added the "Edit Issues" based on discussions I found here:

https://community.atlassian.com/t5/Jira-Work-Management-Questions/User-with-permissions-still-cannot-assign-issue/qaq-p/2355067

What changed and why?

 

1 answer

1 accepted

2 votes
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2023

Several other users have reported the same problem in the posts linked before. Each has been encouraged to contact Atlassian Support directly. I recommend the same to you, and if you could report back to us here what you learn that would be wonderful.

https://support.atlassian.com/contact/#/

I have not yet found anything about this is the weekly release notes.

I did confirm with another Community Leader that they do not see this change on their environment, but they have Release Tracks enabled so they are not getting all cloud updates immediately.

https://community.atlassian.com/t5/Jira-questions/Problem-assigning-tickets/qaq-p/2355937

https://community.atlassian.com/t5/Jira-Software-questions/Assignee-can-t-be-edited-in-edit-mode/qaq-p/2355784

https://community.atlassian.com/t5/Jira-Work-Management-Questions/User-with-permissions-still-cannot-assign-issue/qaq-p/2355067

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2023

Per feedback on this post it sounds like the problem has been resolved by Atlassian Support.

Like Kelly Arrey likes this

Thank you for the update!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events