Jira Automation: How to reference a newly created issue key in an email

[Dimitrios Papadopoulos]

Dear all , 

i have created an automation where upon creation, i am assiging the ticket to me, change a field and put a comment.

Then i am triggering an email and i am trying to get the ticket number in the subject or the email body. 

However , i am not able to get the result i wish for.

Here is my workflow : 

I have read following threads : 

https://community.atlassian.com/t5/Jira-Software-questions/Jira-Automation-How-to-reference-a-newly-created-issue-key-in-an/qaq-p/1537181

https://community.atlassian.com/t5/Jira-Software-questions/Jira-Automation-Send-an-email-with-key-of-issue-created/qaq-p/1347484

But i could apply the solutions.

Thanks,

Dimitris

[Aron Gombas _Midori_]

Our Better Excel Plugin can solve all these via custom report templates: http://www.midori-global.com/products/jira-better-excel-plugin/template-gallery#jira-service-desk-reports

My second candidate would be EazyBI, especially if you primarily need this for the web, and for sharing in Excel.

[Marcel Nick]

Hi Eric ,

We have a brand new cloud Plugin to address Service Desk Reporting and  Analysis usecase. 

You can review your tickets and create custom charts by using filters  and grouping option available in the Plugin Analysis view. You could create custom reports with your saved filters and share it to external stakeholders as well. 

Cheers

Marcel

[Carrie J]

what about Jira Data Center - this is only for the cloud