Hi,
I'm trying to create a cron rule, using Jira automatin and send an email with the issue key.
The creation is completed, the chron also and the email is sent but empty.
Step 1: working
every 0 17 11 ? * MON,TUE,WED,THU 2020
Step 2 Working:
Task in TEST Template (TEST)
Step 3
Name@domain.com
Subject:
{{issue.key}}teste teste teste
Hi {{reporter.displayName}}
We're now looking into your issue {{issue.summary}}.
We'll get back to you soon with an update.
{{assignee.displayName}}
The email received is:
teste teste teste
Hi
We're now looking into your issue .
We'll get back to you soon with an update.
should be:
TEST-222 teste teste teste
Hi Humberto.Gomes
We're looking into your issue TEST-222
We'll get back to you soon with an update.
Jira Team
Can you help?
Community moderators have prevented the ability to post new answers.
Hi @Humberto Gomes ,
Generally, actions in jira automation follow the trigger issue details. Since your trigger is not an specific issue and it's a cron job, it can't provide an issue key. You should use Branch rule and refer the action to the created issue.
Awesome.
Makes sense.
Easy to solve.
Brilhant.
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