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Import error on JIRA knowledge base

Nadhirah DeWet January 18, 2021

Hi, 

I am trying to import a word document onto my knowledge base and keep getting a "can not import document, we have run into an issue importing your document" 

 

Please assist, 

Thank You 

 

1 answer

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KAGITHALA BABU ANVESH
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January 18, 2021

Hi @Nadhirah DeWet ,

Recently someone faced an issue. I've provided a temporary solution. Please check the below link.

Word doc import in confluence 

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