Import error on JIRA knowledge base

[Nadhirah DeWet]

Hi, 

I am trying to import a word document onto my knowledge base and keep getting a "can not import document, we have run into an issue importing your document" 

Please assist, 

Thank You 

[Kagithala Babu Anvesh]

Hi @Nadhirah DeWet ,

Recently someone faced an issue. I've provided a temporary solution. Please check the below link.

Word doc import in confluence