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Can I change the email address of Jira users in my company?

Al Gresto
Al Gresto October 17, 2018

Hi,

 

My company recently changed email domains due to our name change. Rather than having each employee change their email address, IT would like to change their email address. Is there a way for admins to do this?

 

Thanks,

Al

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Mohamed Benziane
Mohamed Benziane
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October 17, 2018

Hi @Al Gresto

 

Take a look at this page, it seems that the jira admin can't do it:

https://community.atlassian.com/t5/Jira-questions/How-to-change-an-email-address-of-a-user/qaq-p/735413

 

Regards

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Jack Brickey
Jack Brickey
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October 21, 2018

That is correct. On cloud each user must manage their own userid and email. 

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