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ACP-420 Certification´s Documentation


I have a doubt about ACP-420 exam . I can´t find a book documentation for preparing the exam. The only resources is the Atlassian University's training catalog?

1 answer

3 votes
Dirk Ronsmans Community Leader May 16, 2022


The university training is the only exam prep you can get. Other than that you can spin up trial environment and play with that.

While the exam prep guide will help in what to study, the study material itself pretty much consists of 

  • Your experience
  • the Atlassian documentation
  • Your trial environment

Hi Dirk,

Remember when we were prepping for ACP-120?  The University course is just on admin, it's not exam prep - and I'm sure you remember how brutal the questions were.  Can someone actually prepare for the exam using the Atlassian University course alone? 

Like Sofia Quintero likes this
Dirk Ronsmans Community Leader May 16, 2022

Hey @Rob Horan !

I definetly remember! Thats pretty much what I was going for.

The exam prep guide is more like an index of topics of what content you will need to study (and gives you some very very high level information)

Then you would need to use the documentation and (if the course has it a lab guide) to just experiment on those topics. The documenation would almost be your book.

The example questions then again give you a good understanding of the type of questions that will come on the exam.

That's why for me the exam prep guide is a nice little addon but if you have the subject in the pdf for the certification and experience (never underestimate experience) you can study the documentation and try out things on your trial environment.


Just listening/reading the exam prep guide without any additional effort will not get you a pass.

Thank you for answer @Dirk Ronsmans @Rob Horan , 

I agree that the preparation to certify should be as complete as possible. But my question is specifically if Atlassian still continues to provide official documentation for certification? Where can I find the guide and LAB book? Or do I have to buy the exam to access the material? Or should we just take the Atlassian University courses?

Julia Atlassian Team May 16, 2022

@Sofia Quintero ,

To prepare for the ACP-420 exam, we recommend these resources, which are also listed here:

Please let us know if you have further questions.

Atlassian University Team

Like Taranjeet Singh likes this

@Julia Please consider this.

 Managing Jira Service Projects costs $400 - That's a LOT of money for a course that isn't even geared towards helping prepare for the exam.  The other prep courses, faults and all, at least are considerably easier on the wallet. For example, the ACP-120 prep course is $50.  People are often paying for exams and prep material out of pocket.

Julia Atlassian Team May 16, 2022

Hi @Rob Horan , I agree with you and we're working on a plan to address this during 2022. 

Like Rob Horan likes this

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