Managing Jira Service Projects for Cloud certification prep resources

PRODUCTS
Jira Service Management
ROLE
Jira Service Management Project Admin
After this course, you'll be able to:
Duration
2 H
Progress 0%
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Lessons list

Distinguish among users, project roles, and permissions
15 MIN
Configure agent-facing features
15 MIN
Utilize specialized capabilities for adding context to tickets
15 MIN
Configure customer-facing features
15 MIN
Configure the customer portal and notifications
15 MIN
Manage the knowledge base
15 MIN
Configure reporting
15 MIN
Manage automation rules
15 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
Duration
2 H
Progress 0%
Start course
Start course

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