Managing Jira Service Projects for Cloud certification prep resources
PRODUCTS
Jira Service Management
ROLE
Jira Service Management Project Admin
Lessons list
Distinguish among users, project roles, and permissions
15 MIN
Configure agent-facing features
15 MIN
Utilize specialized capabilities for adding context to tickets
15 MIN
Configure customer-facing features
15 MIN
Configure the customer portal and notifications
15 MIN
Manage the knowledge base
15 MIN
Configure reporting
15 MIN
Manage automation rules
15 MIN
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