Weβre excited to announce that the Atlassian Certified Professional - Managing Jira Service Projects for Cloud (ACP-420) certification has been updated! This refresh ensures the certification stays aligned with the latest features and best practices in Jira Service Management (JSM) on Atlassian Cloud.
The updated certification reflects the most current capabilities of Jira Service Management, including:
Enhanced customer-facing configurations for seamless service delivery.
Updated agent-facing features to better support team workflows.
Refined focus on managing users, roles, and permissions in evolving cloud environments.
Atlassian Cloud is constantly evolving, and so are the skills needed to manage Jira Service Projects effectively. This refresh ensures that:
The certification remains relevant to todayβs JSM administrators.
Youβre equipped with the knowledge to leverage the latest tools and features.
Your credential continues to showcase your expertise in managing service projects.
This certification is ideal for JSM project administrators who:
Have hands-on experience with Jira Service Management in Atlassian Cloud.
Want to stay up-to-date with the latest JSM capabilities.
Are ready to validate their skills with an updated, industry-recognized credential.
Stay ahead of the curve and ensure your expertise is up to date. Learn more about the refreshed certification and register for the exam today!
BiancaE
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
6 comments