After reading mutli ticket on that seemlike very same issue, I could not fix mine ...
Issue : Can connect my Jira fresh install to my mysql DB.
Error : You have specified a database that is not empty, please specify an empty database. If you want to upgrade an existing installation, please follow these instructions instead.
Fix attempt :
Use the version 5.7 of the connector : mysql-connector-java-5.1.49 (I tried to rename package/restart serive/..) > when I use this version the error switch to : Could not find driver with class name: com.mysql.cj.jdbc.Driver
Drop & recreate the DB (which was and is empty no table)
Any idea how to fix this and IF there is a fix maybe update the tutorial :)
Thanks a lot
if I understood all correctly this is about a completely new setup.
Most users recommend PostgreSQL as a backend - would there be a chance you give PostgreSQL a try instead of MySQL?
Looking at the past this DB works better together with Jira, best examples are those hassles you describe during setup.
If MySQL is a must, which could also be valid, probably another member can help.
A more general advise without any guarantee: in some cases it showed that the installation of Jira Core in the first step and THEN adding Service Desk made installation process go flawless - in case you want to check.
Yeap a brand new install.
Well, mysql is more conventional for us as we mainly use it.
I'm currently trying to install Postgre to give it a shot, but since it's "well" detail on atlassian tutorial/requirement, It should work with mysql 8 too :/
By install the Core first, it would mean that the JDBC is packed with the binaries of the core setup ?
PS : on a side question, I did check that SD has been replaced by service management, but i cannot find any binaries for it, SD and SM are the exactly the same tool with rebranding ?
Thanks a lot
No, the driver is not packed with Jira core either - but the installation package is somewhat more "compact".
Sometimes this helps to avoid trouble during installation.
As for SD/SM: no, it does not mean only rebranding. It is communicated the changes for cloud users are bigger and the integrations more deeply. But...
citing Kate from the linked thread:
Jira Service Desk Server and Data Center will be changed to Jira Service Management in the next release.(By the end of November) The new change management and asset/configuration management features are coming soon to Data Center.
it means there are changes still to come through.
For the download offerings there was reported some work still to do - seems not everything is ready (yet). This is not dramatic though, meaning what is offered for download can be used (and will work) - the renaming/rebranding adaptions will be done step by step from what I have read.
On last question on that matter, will the version 13 of psql works with the last version of jira (on the long run i mean since it's already working quite well beside a warning telling me that the version is not supported), since the version 11 now quite old ... i wanted to get rid of that :/
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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