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Your community feed
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Ist-Situation We have a service projects where our customers can raise customer issues. Objective We want to add more customers. Conditions The different customers are not allowed t...
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Ok, so it's ridiculous that for such a huge change, I had to search Google to find a Reddit post that referred me to this YouTube of a webinar hosted by the Boise Atlassian Community (shout out ...
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How to I speak with someone?
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New-ish to Jira but have some experience, trialing out the software at the moment and I'm currently the Org Admin. I've noticed that I can modify the "Category" field on a Business Project, but I&nbs...
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"adding internal comments when "reply to customer" is not provided based on a field value changed" 1) when a field called "Escalation " selected as " Code-red " and no "Reply to Customer" ...
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Marketplace may have mis-tagged version compatibility all wrong on JSW and JSM updates. It's allowing my 9.12.X version to update to 10.4.1. Even if you are on 10.3.X LTS, it'll push you to 10.4.1. ...
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I've been tyring to automate a runbook and have it start on a hybrid worker that's linked to the runbook. If i manually run it from azure on the Hybrid Worker it runs seamlessly, but there doesn't s...
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Hi All. A little over a year ago I started writing ICYMIs monthly to help keep everyone, including myself informed of all of the major changes going on inside the ecosystem & I want to start post...
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Hello Jira Community, I am trying to copy some text from a field in my form into a description of a new issue, using Jira automation. What's special here is that the text that I am trying to copy ...
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We currently have a JSM project that has a field configured as User Picker (multiple users). The field should be User Picker (single user). Instructions on the submission form request one selection b...
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Instance optimization for Jira Data Center, now available in Portfolio Insights early access program
Hello Atlassian Community, I'm Mateusz Miodek, Product Manager on the Atlassian Data Center team. Following our Portfolio Insights Early Access Program (EAP) announcement last November, we're pleas...
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Providing great service isn’t just about responding to requests—it’s about doing it on time and meeting expectations. That’s where Service-Level Agreements (SLAs) come in. They help teams define resp...
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You don’t always realize how valuable a connection is until you’ve made it. That’s what happened when we first crossed paths with the folks at Deiser. Before Team '24 in Barcelona, we’d...
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I want to customers to see a custom test field on the side bar (shown in red in below picture). Is it possible to add ? I dont need it on the form as it not something that customer can fill in while ...
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Hi, We have a Jira project that we use as a task template when creating other client projects. I wanted to update the issue types in this project template, but the issue type scheme is s...