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Cannot enable Pipelines: existing workspace UUID returns account-service.account.not-found
I cannot enable Pipelines for AriannaMiao/qcp_online_verifier. After clicking “Enable Pipelines”, the controls remain disabled. Refreshing shows Pipelines is still disabled. The issue also occurs in an incognito window. The failing request is: It returns HTTP 404: Account {73784eea-2de1-4fad-bb09-ac4a88412ba3} does not…
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Migration of Bitbucket from 1 org to another
Hello Everyone, We had a old Atlassian account in which we had setup a bitbucket and use it as code repository. Later we purchased another account with Atlassian where we started using confluence and Jira . We have now have 2 organisation one which has just bitbucket and other has jira + confluence. Now we want to migrate…
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I cannot get Git to clone my repository.
Can you please help with the following. Thank you for your help. I'm using Eclipse for my development. When I use Eclipse 2020-03, I can clone the repository using the git clone command below in the URI text field directly in Eclipse. However, when using Eclipse 2024-09 and Eclipse 2026-06, the same git clone command in…
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how to change login in bitbucket when using the Atlassian.atlascode extension in vscode?
Hi, In vscode I've authenticated to bitbucket with the extension, I log myself out, I then try to authenticate with a different bitbucket account, but the extension inserts the first account name and there is no way to change it. Is there a way around this behaviour? Thanks.
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Unable to access Bitbucket with free account.
I can log into Atlassian with no issues, but when I try to go to Bitbucket I receive the following error. I have tried incognito mode and different browsers. This is most certainly an account issue, as I have not accessed this account for quite some time.
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Request for server-side garbage collection — Free workspace close to the 1 GB limit
Hello, My Bitbucket Cloud workspace is on the Free plan, and every push now warns that it is getting close to the 1 GB limit. Six of its repositories were never rewritten or force-pushed. I measured each one with a fresh git clone --mirror and git count-objects -vH, as the Atlassian team recommends here, and the mirrors…
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Bitbucket repository is read-only even though my Free workspace has only 1 user
Hi Atlassian Community, I’m having an issue pushing code to my Bitbucket Cloud repository through SourceTree. When I try to push, I receive this error: “Your push failed because the account 'sreevally' has exceeded its user limit and this repository is restricted to read-only access.” The error returns HTTP 402. I checked…
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Login Problem
Has anyone else had a problem with the two-step verification code? When I request the verification code, I don't receive it, even though I am using the correct email address. Has anyone experienced this issue and could help me resolve it?
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Bitbucket Free workspace incorrectly restricted to read-only
My Bitbucket Free workspace psp-project has only 1 user and is within the Free plan limit. Plan: Free Users: 1 Build minutes: 0% used Git LFS: 0% used Repository size: 2.25 KB No billing warnings or invoices. However, pushing from Sourcetree fails with HTTP 402: “Your push failed because the account 'psp-project' has…
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Request manual server-side garbage collection for repository size
Hi Bitbucket team, Repository: leach-manga Workspace: kannguyen We cleaned and rewrote the repository history, then force-pushed the cleaned result. The current local Git object database is approximately 75 MB (.git folder is about 78 MB), but Bitbucket still reports the repository size as approximately 555 MB. My…
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Unable to create Bitbucket workspace – new organization has no administrator
I created a new Atlassian account and attempted to create a Bitbucket Cloud workspace. Workspace creation repeatedly fails with: “Something went wrong on our end.” Issue ID: 1dd50f2ce07c4378a62a21ace71aac687 I then followed the advice to create an organization through admin.atlassian.com. The organization was created, but…
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Can't enable Pipelines: "Account {54c6f884-c96c-4f13-a63f-aae6233c2e4d} does not exist"
Workspace: SputnikFive (UUID {54c6f884-c96c-4f13-a63f-aae6233c2e4d}, created 2018) Repository: SputnikFive/manmakegame I can't enable Pipelines on this repository. In Repository settings > Pipelines > Settings, the Enable Pipelines toggle switches on, then reverts after a refresh. Same result in Safari and Chrome. On the…
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Agentic Pipelines - Outdated Claude runtime prevents now Opus 5/5.5 and Sonnet 5 models
I'm trying to use Bitbucket Agentic Pipelines, but the current outdated runtime is preventing usage of Opus 5.5 We run a code review in Bitbucket Agentic Pipelines with provider: claude. The agent step can't use current Claude models. As far as we can tell the cause is the Claude Code version the installer bundles, not our…
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Cannot complete MFA: Former company email account (davidliao@kingtel.com.tw) is closed
Hi Atlassian Community, I am unable to log in to my Atlassian account because my email address (davidliao@kingtel.com.tw) belonged to my former company, which is now closed and the email account is no longer accessible. When trying to log in, I am prompted for a verification code sent to that email, which I cannot…
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Bitbucket OTP reset
Hello, Im an ADMIN in the bitbucket of our company, is there a way for me to reset the OTP of a user if the user is not receiving any OTP on his device
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Tried to Login but Atlassian created a new account
Hello, This morning I logged in my Bitbucket account but as I navigated to the email settings (for the account https://id.atlassian.com/manage-profile/email%29 , it somehow removed the email, logged me out, and next time I logged in it created a new account with the same email. It may or may not be related but I actually…
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API Key Not working properly
I had to start using an API key to push code to a repo that I have been updating for months. I use GIT from a command line (git push origin dev) to update the repo and even adding the API key in the remote url, (git remote set-url origin https://<Username>:<API Key>@bitbucket.org/<organization>/<repository>.git) I an still…
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Is there a way to filter commits in UI of bitbucket to just see merge commits
I am wondering is there a way in the bitbucket UI to show only the "Merge" commits. Something like only the green marked ones are displayed and the other red markers gets filtered out. References i found [BSERV-19084] Ability to filter out merge commits - Create and track feature requests for Atlassian products. - CLosed…
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Please run garbage collection on my repository (over 4 GB limit, real size 1.25 GiB)
Workspace: orthored. Repository: orthored-masters-2. Pushes are rejected with "Repository is over the size limit (4 GB) and will not accept further additions". A fresh git clone —mirror of the repository is 1.25 GiB (6,824 objects), so the reported size appears to be unreferenced or uncompacted data. Please could Atlassian…
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Bitbucket Cloud workspace locked read-only (user limit exceeded, Free plan, 2 users)
Hello, My Bitbucket workspace is stuck in read-only mode with "The requested URL returned error: 402" with 2 users. I am also on the free plan. How could I go about resolving this?
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Unable to reactivate deactivated workspace gzshifuchurchit – original owner account inaccessible
Hello Atlassian Community, I am one of the core developers of the Bitbucket workspace gzshifuchurchit. This workspace contains an important project that we developed for our church. Due to work and personal commitments over the past few years, development was paused for a long time, and unfortunately we did not notice…
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Remove workspace
I'm trying to remove a workspace I created accidentally, I am the admin but still I can't see a way to remove it. https://bitbucket.org/ontrocode how can I do it?, I tried to get help from support but I didn't find any way to send an email etc.
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4x runner
why 4x runners are not available it's only getting queued
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Bitbucket workspace shows Free / 1 user but is read-only due to “user limit exceeded” and cannot be
Hello, I need help with a Bitbucket Cloud workspace billing/access issue. My workspace details: Workspace name: Sundeep_AI Workspace ID: sundeep Repository: clinic_queue Bitbucket plan shown: Free Total users: 1 Licensed users: 1 However, when I push to the repository using a valid repository access token with write…
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Lost web access to existing Bitbucket workspace 2no, but SSH access still works
I have lost web access to my existing Bitbucket Cloud workspace 2no. I recently tried to sign in to Bitbucket using the Google account / Gmail address that I believed was associated with my existing Bitbucket account. However, I was taken through the sign-up process and a new Bitbucket account was created instead. In the…