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Hello All!!    Some months ago (March to be exactly) I have created an automation that reopens a form when certain condition is met. It worked since then until today that it failed with ...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud
• rest-api
• +1 more tag...

When using Confluence Cloud , the editor displays nice spacing between a H4 heading and the next line of text - but that disappears after publishing. See YELLOW arrows in below snap I prefer...

• Question
• cloud
• confluence
• confluence-cloud

Hello! We have multiple pages with Jira filters that pull open, relevant tickets based on the queue the Customer Support Agent works in. Right now, none of these filters are pulling to the live page....

• Question
• cloud
• confluence
• confluence-cloud

Como faço para excluir un item? historia ou tarefa, quando tento fazendo a seleção do mesmo, é informado que não possuo permissão, porem sou o dono do projeto e admin no Jira, estou usando o plano gr...

• Question
• cloud
• jira
• jira-cloud

Hello, I have Confluence Data Center 8.5.19, and I don't know if there is an Automation to export a page and its children and save them in a path for example, "C:\Users\...\Documents" or sharepoint....

• Question
• automation
• confluence
• confluence-data-center
• data-center
• export

Hola! Tengo dos cuentas de Trello, una con el correo personal y otra con el correo del trabajo. En la cuenta personal no tengo ningún problema pero en la del trabajo sí. Para entrar después de poner ...

• Question
• atlassian-accounts%2cnot+applicable
• cloud
• trello
• trello-cloud

We have a cloud to cloud migration due to acquisition: site.companyA.atlassian.net site.companyB.atlassian.net Users emails are *@companyA.com and *@companyB.com We now have some *@com...

• Question
• cloud-migration

recently someone who had access to my trello board has stolen my board exactly copying and it and publishing it as his with no credits, is there anything i can do?

• Question
• cloud
• trello
• trello-cloud

When a work item transitions, based on specific values in a custom field, I need to validate that a Confluence Page with specific words in the title of the page is linked or the transition is blocked...

• Question
• automation

I am trying to create an automation that sends a Slack notification when a Fix Version is added or removed from an EPIC and the release date for that Fix Version is within 30 days. I can't pull the r...

• Question
• automation

I am using the documentation from the below resources to create using the automation rule.  https://support.atlassian.com/jira/kb/automate-backups-for-jira-cloud/ When im trying to get the task...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud
• jira-software

We're building out three different teams. Team A uses our Help Desk Project, Team B uses the Application Team Project. The end users sometimes don't place tickets into the correct Team's project. I n...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello,  I'm new to the Virtual Agent and I'm wondering if there is a way to have it available to ask a user for information without being triggered by a specific intent? My goal is to have it o...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• virtual-agent

I've tried multiple ways but for some reason i just can't get this to work and it is always showing conflicts. Could someone provide some feedback please? If an issue is sitting in the TO-DO and the...

• Question
• automation

Hi All, Today, I tried to view a Project I'd setup within Jira Product Discovery but it results in a blank screen.   Literally, I go to the View All Projects, select my project and.... ...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

Want to know what Jira Product Discovery is, who it's for, and why so many teams are adopting it, but you're short on time? Check out our brand new 'Atlassian Answered' video to get answers to all th...

• Article
• jpd

Hello everyone! I'm trying to create an automation that when all child items of the epic are "Done ✅" the epic should be moved from "Doing 🟢" to "Done ✅". I've set up the automation as shown in the...

• Question
• cloud
• jira
• jira-cloud

Could someone help me achieve the below using automations :  When there is an incoming webhook, it creates an issue in a project ABC with type Event and copy the payload data to description. ...

• Question
• cloud
• jira
• jira-cloud

Hi is it possible to change Send Email Action in Automation "From" address from automation@<site>.atlassian.net to email address that has DKIM configured in admin.atlassian.net? 

• Question
• cloud
• jira
• jira-cloud

Hello, I would like to know if I can change the name of a jira SOFTWARE project (company-managed) as well as the confluence name. What are the consequences or items to take into account, given th...

• Question
• cloud
• jira
• jira-cloud

I have our adapter and cleanse & import jobs automated via Windows task scheduler executing a powershell script as described in the Assets documentation. The adapters job runs great, then later t...

• Question
• assets
• cloud
• jira-service-management
• jira-service-management-cloud

I changed a file to adjust comments. The lines that are deleted are in red, which to me means that they will be removed. The only option I see is to "Reverse hunk" for each change, which I do *not* w...

• Question
• sourcetree

We are having problems to view the new repositories of our workspace from our AWS accounts, we have already reinstalled the AWS CodeStar app now called AWS CodeConnections but the problem persists, w...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• urgent

Hello, currently, users can fill out a form that is attached to a request type. Is it possible to automatically add a specific attachment to the work item when the user fills out the form and the w...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

When i want to login, confluence sends me a code to an email address i dont havve access anymore... how can i enter cofluence cloud again? I am the admin..

• Question
• cloud
• confluence
• confluence-cloud