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Is there a known compatibility issue with IE9? Our clients get a blank page when they click on the link to view the Customer Portal.

• Question
• cloud
• customer-portal
• jira-service-desk
• jira-service-desk-cloud

Hi there, Some time ago we have turned off secure administrator sessions using the following line in jira-config.properties:  jira.websudo.is.disabled = true Now we want to turn it back on. H...

• Question
• jira
• security
• sudo
• websudo

Hi all Is there a plugin or something similar that lets me setup a public URL that my stakeholders can visit to post bugs to a specific project and fix version? We need something super simple for ou...

• Question
• jira

I have just updated the Atlassian Universal Plugin Manager and now when I click on the Confluence admin and add-ons the page looks like this: error.jpg I go to the /admin/viewplugins.action pa...

• Question
• confluence
• confluence-administration
• universal-plugin-manager

Hello, I need to migrate from JIRA Cloud to JIRA Server and get this done on my cPanel server on Rackspace. I would like to know if this is possible and if it involves staight-forward steps ins...

• Question
• jira

Unbenannt.PNG

• Question
• jira-service-desk

Hello,     Please share information about trainers or training companies who specialize in imparting JIRA admin training in Bangalore. In-person, onsite training is preferred. thanks and ...

• Question
• jira
• jira-cloud
• training-and-certification

Hi Everyone, is it possible to allow that someone else can edit the dashboards except the owner? Same question for the issue filters.   Thanks, Rumi

• Question
• jira
• jira-administration

How do I see text changes in JIRA instant and not as code like *strong*, without use save. And when I cut and past text I want to keep the formatting of text. Now all the line breaks ...

• Question
• jira

In the left side menu, there is a 'Images' group, where you can search for an icon or general image. When I write for instance 'Apple', the request just time out after some time, and informs me 'No ...

• Question
• addon-com.mxgraph.confluence.plugins.diagramly
• confluence
• confluence-administration

Hi, When copying and pasting into a JIRA issue from another application, our users often get the following error message: "The JIRA server could not be contacted. This may be a temporary glitch or t...

• Question
• jira
• jira-administration

Cannot clone repository from Bitbucket using SourceTree. Cannot authenticate to Bitbucket and system shows infinite source cheking. What should I do to solve?

• Question
• bitbucket-cloud
• cloud

Is there any way I can resize the detail view in JIRA Agile sprint view/agile board, as you can in the backlog/planning view? Seems like an oversight.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi  I have a 30 day free Trial account on JIRA on the cloud.But today when I try to work on JIRA I am getting the error message .My 30 day trial period is not over Site unavailable This site...

• Question
• cloud
• jira
• jira-cloud

We have a scenario that requires us setup groups of users that are able to view issues that were reported by them. Example: User A, B and C are in a group of users. User D is in another group User...

• Question
• jira
• jira-administration

One of the Ideas that came across my mind is "do we have an option to receive an email notification each time the customers “view” the ticket or open on its link", the customers may not comment or do...

• Question
• jira

Dates are displayed in JIRA Service Desk in format like: '1 week ago', '2 days ago' To see the date and time we can hover over the item (but some users do not realise you can do this), but we would ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I'm trying to import a CSV and attached is the log error that I'm getting. I'm not using any date field to make my import simple. I've already referred the KB article. I have only 1 issue type which...

• Question
• jira
• jira-administration

• Question
• cloud
• jira
• jira-cloud

Hi there, We're finding the the structure derby.log file grows quickly, consuming large amounts of disk (usually around 10GB in a few days).  Can the logging to this file be made less verbose...

• Question
• addon-com.almworks.jira.structure
• jira
• jira-administration

Hi, I have an installation of JIRA 6.3.15, connected to a Crowd 2.8.0.  Crowd has 3 directories associated with the "jira" app.  The fist one is a local directory that has all permissions ...

• Question
• jira
• jira-administration

Hi, Can I add RTC repository in the Crucible? What are the steps to do this? Thanks.

• Question
• fisheye-crucible
• rational-team-concert

We use JIRA 5.1.6 Last night a project misteriously disappeared,...most likely deleted by a JIRA administrator by mistake.   We are in teh process of restoring from backup. Is ther...

• Question
• jira
• jira-administration

In the JIRA JSON api, you can add attachments by giving a url in an attachments array. From the docs for confluence, it looks like I would need to upload the file via multipart post.  Is th...

• Question
• cloud
• confluence
• confluence-cloud

I am using the following element in maven pom.xml file to pull the code from bitbucket, but after compiling, am not seeing the pulled code anywhere. <scm> <connection>scm:git:git://bit...

• Question
• bitbucket-cloud
• cloud