In Jira, we are now seeing when we create issues, that the activity log is including some information from even before the issue create date (data that doesn't apply to this issue). How can you...
I set up the following scenario. I have a release that occurs at the end of every two sprints. I configured my team to be able to handle 13 points per sprint. I created...
Hello, I'm looking for a recommendation for a tool we can run from another computer on our network to periodically test logins to Confluence v5.9.2 (and alert us when it stops becoming possible)? I ...
This question is in reference to Atlassian Documentation: Configuring JIRA's SMTP mail server to send notifications Hi, Whenever changes are made such as assigning tasks, mentioning names etc, ther...
Why all the dropdowns on JIRA looks so blurred. All the text around is nice and sharp but the moment I click on a dropdown menu its blurred out. Can I do something to fix this? image201...
we try to move pages within a space and between spaces. We have tried with different browsers. Sometimes the window as described in the documentation opens sometimes it does not. We have the latest ...
Now that you can add/delete tags in BS 4.7 is there a way to add a commit message or are they unannotated tags? Also is there a way to just turn off this new feature? I feel like it just ...
I have a user that will potentially be doing screen shares with clients and does not want them to see the fact that a comment is restricted to a group. Is it possible to hide that?
Stalled loading.png On both OSX and Window, Chrome and Safari tested. Both used to work yesterday. No known update to browsers in that time frame. Two instances show up on the panel when only 1 ima...
I'm pulling issues from multiple epics and want to change (and save) the order of the issues showing up in the macro. The idea is for us to put our highest priority items at the top and our lowest pr...
This question is in reference to Atlassian Documentation: Serving customers with a knowledge base Hi When a agent views a Service desk ticket /issue from within the serive desk rather then the port...
I have two custom fields (date & time picker type) I'm taking the difference between them and storing it in SIL custom field. Typically it showing the result as JIRA work log format For ex: - ...
Do the new abilities to add/remove tags in bs 4.7 come with permissions? We are currently protecting release tags with a pre receive hook. How can I do the same thing when the gui is used...
We are looking to build our training documentation in Confluence and want to make export the documents to PDF a paper manual. I know we can export one article at a time, but is there a way to m...
Hello, I need help re-working a current workflow and added columns to a board.
image2016-6-29 10:53:41.pngimage2016-6-29 10:53:46.png How do I go about removing those custom field descriptions from the Workflow screens? I can't find where it is pulling that text from.
git ftp init --user $USER --passwd $PASSWORD ftp://mydomain.com/public_html/ push the entire branch to the public_html. How can we only push specific directories from the branch...
Hi Atlassian, We would like to know: If we have a 100 users licenses, if we want to upgrade to 250 users, we only must pay the differences? Does a time limit exist between the purchase of...
I'm looking at the audit log and I see that most entries have an author that refers to a real JIRA user. However, some entries have an author of "JIRA". What does this mean? Does it mean the action ...
howto resolve the issue in confluence..
i cant edit spreadsheets in excel i have the webdav firefox addin installed capture 3.pngcapture2.jpg
Hello, I have a problem with an user on some search forms. The user appears 2 times instead of 1 and if you go to "Admins - Users" and find the user, the user is not duplicated. How can I solve it?...
Hello, The administrator who set up Confluence in my organisation has left and I need global access to the system. At the moment, I have some permissions, but need a greater range (i.e. the ability...
This question is in reference to Atlassian Documentation: Troubleshooting issues with the email channel Using the JIRA Service Desk built-in email processor to manage incoming emails in service...
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