Can we add requirements, write test cases with steps to execute using JIRA or do we need a separate test management tool to work? Please confirm. Thanks. sudha
Hi, I created a project but there was a bugg at the time of creation, since I can not use or delete it. Error message when deleting : Confirm that you want to delete this project and all its issue...
i dont see any link for JIRA agile source to download.
I want to give access to one of the users to Create a user and reset password for any in JIRA. But I do not wish to provide global admin access to the user. Is there a way I can s...
I have a project with multiple issue types, all of which use the same edit/view screen and screen configuration. However they use and have to use different workflows due to approval processes. I hav...
hi, when i opened bug, sub-bug i want to set a value to the sprint and epic name\link filed from there parent. for example: story A - belong to sprint #2, epic name= test when i open a bug or sub...
When running the following command on centos it returns "Could not untar archive. Aborting." ./atlassian-jira-software-7.3.0-x64.bin I'm currently running under root. I have even chmoded the file...
Hi, There are around 7-8 request types in our JSD(server) project. We do not want to group the request types and so these all are appearing vertically(one after another) on the customer portal ...
I am trying to create a style sheet for pdf export to match our corporate styles. To this end it would be useful to see the default style sheet applied on confluence cloud so I know what to override...
Hello, I am a new user of JIRA and my company is now using the Xray add on for testing managment solution. But there is a problem, when I follow instructions of "getting started" 's guide I se...
Hi I would like to delete some files which is not nessassary in my subtask and subtask names. Could you please give me admin access to delete files.? Thank You chandra
I want a report page in Confluence that shows: All the Epics for a given project - to give me that headlines for my report PROJECT = TestPrj AND issuetype = EPIC All the issues (Story type) tha...
Hi, Please confirm if this is the correct link (https://www.atlassian.com/legal/customer-agreement) to refer regarding the customer agreement to avail JIRA service desk server version for ...
Hi, So it should be said that I am ultra noob, I am more of an artist than a programmer and so forth. I am currently setting up a game design project in Bitbucket, we usually use Bitbucket f...
Hi, does anyone use multiple JIRA servicedesk front-ends to spread workload? currently we deployed 1 frontend with 1 backend(db). but I'm exploring the scalability to avoid future headache. if y...
How do I report on customer XX stats. Prior to meetings we prep reports, how many tickets for xx customer, how many tickets achieved SLA. These reports seem to only show the entire JSD?
I'm trying to add the Epic Name field to my screens, but it's saying that it has no context configured. I can't for the life of me figure out how to add that context. Screen Shot 2017-01-22 at 6.58....
When a service desk agent creates a ticket, organization is not automatically added. Is it possible to add this with the automation plugin or with scriptrunner? Issue's created through the customer...
Hi, I had installed ST on the C drive of my computer ; I deinstalled it the best I could and now I cannot install it on and external drive. I'm getting the error message saying that ST is already in...
Hi, sorry if I asked like this, it is my first time to use this scrum software development ?,.. My questions are. 1) In creating task, or issues. for example I will assign member of the team to cre...
Hello, I have the following problem. I have more than 100 articles in a space in Confluence. I would like to hide all the pages from specific user but two. How can I do that? I have tried restric...
I have scrum project and bugs aren't shown in backlog and sprint view. How to solve the problem?
Hi all , I have a requirement which is something different . we are having the products . when the customer raise the tickets , the tickets can be resolve by the delivery team or product team or t...
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