Bu en custom CSS o HTML

[Andres Quintero Caranton]

Hola, coloque un custom CSS y HTML en la pagina de customizacion en status page y ahora no puedo borrarlo, se queda en un bug y no puedo seguir probando. Ayuda para salir del bug

Hello, I added custom CSS and HTML on the customization page in Statuspage, and now I can’t delete it. It gets stuck in a bug and I can’t continue testing. I need help to get out of this bug.

[husnain abbas]

Recently I created a website but it looks like some issues with CSS . Can anyone help me to solve it. Website: https://sonmatypingexpert.com/ it's not woking same on different devices the layout changes everytime.

[Chris DeGidio]

hi @husnain abbas 

Atlassian support does not provide custom review of personal website code issues. We do support any issues you have with any Atlassian products though. Let me know if I confused the request at all.

[Daniel Palomares Rodriguez]

Hi @Andres Quintero Caranton 

Try following these steps:

1. Make sure you are here first: https://manage.statuspage.io/pages/[YOUR_SITE]/design
2. In your browser, go to Settings -> JavaScript.
3. Disable JavaScript globally.
4. Click on the "Customize HTML & CSS" button. This should open the customization page.
5. Go back to Settings -> JavaScript.
6. Enable JavaScript globally.
7. Click on the "Undo all my changes" button.
8. The page should reload with the pre-bugged code version of your page.

Hope it helps.

En español:

Hola Andrés,

Intenta con estos pasos:

1. Asegúrate de estar en esta página: https://manage.statuspage.io/pages/[TU_SITIO]/design
2. En el navegador, ve a Configuración -> JavaScript.
3. Deshabilita JavaScript globalmente.
4. Pincha en el botón "Customize HTML & CSS". Esto debería abrir la página de customización.
5. Vuelve a Configuración -> JavaScript.
6. Habilita JavaScript globalmente.
7. Pincha en "Undo all my changes".
8. La página debería cargar de nuevo con la versión del código anterior a la del bug que metiste.

Espero que lo puedas arreglar.

Saludos!

[Chris DeGidio]

Hi @Andres Quintero Caranton 

You will need to submit a technical support case for the Statuspage product. You will go to support.atlassian.com and select technical issues, then select statuspage from the list of products on the right. 

We will get you sorted in a customer support ticket. 

- Chris