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I went through the quote process but not sure how to specify I want my own software and host it on my server.

• Question
• jira
• jira-administration
• jira-core

We are in the process of implementing service desk and would really like to use the knowledge base functionality.  However, the documentation we want to share with our customers should not be pu...

• Question
• jira
• jira-service-desk

When I click on preview, nothing appears. I check the configuration, it sounds correct but maybe it's because of release I have: JIRA version 7.2.4 Confluence version 5.10.8 (the latest is the num...

• Question
• gadget
• confluence
• confluence-administration
• jira
• jira-administration
• +2 more tags...

I have a project that receives emails from an outside organization. We need all of the users from that organization to be able to see each others issues. I've used JSD's organizations to do this and ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

When I attempt to create an issue in certain project, JIRA tells I must fill an obligatory field first: temp1.png Indeed, this fields is set as "required" in this project`s field configuration...

• Question
• jira
• jira-software

I would like to have boards based on the default filters, like all projects, assigned to me, created by me, etc. None of the default filters appear in the dialog to create a filter. What is the best...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hello, We are trying to create a custom field and use a select list conversion behavior to connect it to a REST endpoint.  The field works properly on the edit screen of an issue in JIRA, but w...

• Question
• jira
• jira-service-desk
• scriptrunner

I logged in with a user in the confluence-administator group and I added the confluence administrator permission to this group but still I cannot find the button to add a group as per your doc. http...

• Question
• confluence
• confluence-administration

We want our customers to be able to send requests without signing up and without ever interacting Directly with Service Desk

• Question
• jira
• jira-service-desk

We use Confluence for many things, including status reports.   These Status reports can/do have macros in them that pull data from other sources (JIRA, for example).   I would like to be ...

• Question
• confluence

I get as far as logging in with my Atlassian account, but I can't find any way to proceed from there. The only button available is "Cancel". Any idea what I'm missing?   Screen_Shot_2017-01-13...

• Question
• sourcetree

I have a scenario where there are 5 agents who communicate with customers, but I also have 10 additional agents to contribute to resolving customer issues.  Is it possible to configure issue scr...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Currently I have a JIRA and confluence cloud subscription for up to 10 people for $10. How much would it cost for 16 people?   Thanks a lot!

• Question
• cloud
• confluence
• confluence-cloud
• jira-cloud

• Question
• jira
• jira-administration
• jira-core

I also faced this problem, I have used following API 'https://xxx.xxx.xxx/rest/agile/1.0/sprint/31' u'{"status-code":500,"stack-trace":"java.lang.NullPointerException\\n\\tat com.atlassian.greenh...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a scenario where there are 5 agents who communicate with customers, but I also have 10 additional agents to contribute to resolving customer issues.  Is it possible to configure issue scr...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hello - We are evaluating Confluence for a customer and see an error while setting it up on an AWS instance. Below is the error we see after a trial license is generated and hangs on the next screen...

• Question
• confluence
• confluence-administration

Hi everybody, After implementing JIRA a little over a year ago logging work is still a big point to improve on. It's gotten better since we've started using Tempo (the tracker is great) but not...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Add, Remove and Search for Labels Ask your question here...

• Question
• confluence
• confluence-administration
• documentation

I have a customer that wishes to create links in his page that open up in a new window instead of overlaying the current window. As the admin, I do not wish to change this behavior for all customers...

• Question
• confluence

My customers are asking me why there is a difference between page URLs in the same space: Use the name of the page as it's URL Use the PageId as it's URL (See attached) Will someone help me und...

• Question
• confluence
• page
• url

My customer community pointed out something I had not notice before.  In the same space there are two pages: One page's URL is .../display/GLDS/2016-Q1-GLDS+Team+Meeting+Agendas+and Notes+Jan-M...

• Question
• confluence
• page
• url

We are planning to restore the development environment with production data through xml backup. We wanted to confirm that do we need to restore the home and installation directory from producti...

• Question
• jira
• jira-administration
• jira-software

Hi, When we add user accounts to different systems, we always log a case in Jira, even before adding the user to AD. The problem is when the user leaves. Then we do not easily get informa...

• Question
• jira
• jira-service-desk

We are 3 people in our company and we are struggling with the 10 user limit of the basic jira subscription. We need to allow our customers to create issues, view the kanban board and comment on issue...

• Question
• jira
• jira-administration
• jira-software