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IS a welcome notification sent to new customers who are manually added by an agent from the customers panel?  I know one is sent when a customer emails that service desk, but is one sent when an...

• Question
• jira-service-desk

Currently there seems to only be able to send customer notification for Customers involved. We have gotten complaints from customer that they are not notified when an issue is either created, changed...

• Question
• jira-service-desk

Can someone please help me. I am looking for a three dimensional filter query for defects. the columns should be defects status reported with the count for each of the status and rows should be the d...

• Question
• jira
• jira-service-desk

We use Tableau for data analysis.  Is it possible go download the data from a JIRA Core Cloud instance? If so, what is the mechanism for doing that?  Is it possible for Tableau to connect ...

• Question
• jira-core

We want to implement value points into our project but usually, we create tickets and are not very sure of the value that particular ticket will create so we do not want to make value points a mandat...

• Question
• jira

I want to remove all of the issues that belongs to an Epic from the backlog. I therefore added AND "Epic Link" != HIPAAS-6128 to the JQL to remove all those issues from the backlog. It worked r...

• Question
• jira

I'm Punukollu and i just wanted to follow-up issue with my instance.In our Organisation we have two instance and we are importing  data from instance to another instance.both instance are jira c...

• Question

Hi, I want to prevent auto merging under certain conditions in my plug-in as it is possible with MergeRequestCheck for regular merging based on pull requests. MergeRequestCheck does not seam to...

• Question
• app
• atl-adm
• atl-dev
• bitbucket
• bitbucket-server
• +1 more tag...

Hi,   We have written a Script Plugin based on this guide by Adaptivist Script Runner. The plugin is basically to enforce some pull request checks e.g. branch name with valid jira ticket id, ...

• Question
• adaptavist
• addon-com.onresolve.stash.groovy.groovyrunner
• bitbucket
• development
• scriptrunner

Hallo Community,  we manage our Projects for such a short time in a new structure. For our resource planning I trying out this tool. I started to create for our maintenance work three global Te...

• Question
• advanced-roadmaps
• jira

Hi, We are testing Jira Service Desk and we have problems with setting e-mail as a channel that will automatically generates new task - we want anyone to send an e-mail (for now to helpdesk@emarksd....

• Question
• jira-service-desk

I Installed Jira software on my local server. I can't open it for the local server by this URLs: http://localhost:8080/secure/Dashboard.jspa. Instead of  it opens the JIRA Setup page. If i se...

• Question
• jira-software

My concern is that although it is possible to get notification after your PR was commented, one could be easily overwhelmed by the number of those notifications. That's why I'm asking whether it...

• Question
• bitbucket
• mention
• notification
• slack

Hi all,  I have been trying to see my issues' estimation in hours as opposed to weeks, days and hours. The automatic conversion is not something our developers like. I have gone to the 'T...

• Question
• jira
• time-tracking

      I have developed a plugin that creates custom fields for JIRA. For example one of the custom field that I created is a dropdown that holds a specific JQL result(e.g issues). Even...

• Question
• app
• atl-dev
• development
• jira
• jira-development
• +1 more tag...

Is there a way to send a webhook to create a new swimlane in Jira board cloud? I have custom issue type and under it I have subtask. I want to divide the sub-task by the differe...

• Question
• jira
• jira-software

I am a Confluence admin and i can create articles directly from JSD, but when i invite a new Agent to work on an issue, he can't create articles untill i give that person rights as a confluence user!...

• Question
• confluence
• jira-service-desk

I've set up SSO according to the documentation with a top level domain (using domain.com for the example). However, this is not according to RFC6265 which Crowds tomcat appears to use inter...

• Question
• crowd

I want to display sum of  story points in all project linked as "relates to" and display on parent project, means  from the parent we need to list down all linked project and get the e...

• Question
• jira

It seems that while copying our: JF EU Marketing Calendar https://confluence.justfab.net/pages/viewpage.action?spaceKey=JFEU&title=JF+EU+Marketing+Calendar to do our JF EU CRM AB Test Calendar...

• Question
• confluence
• team-calendars-for-confluence

Hello everyone,   We recently updated our Bitbucket server (running on a windows 2012 machine), to version 5.9.1.   Bitbucket was running just fine after that, for about a day. The serv...

• Question
• bitbucket
• jvm
• server
• service
• startup

Hi this is a question about setting up confluence. Is there a way to set up default space structure? i.e as soon as a space is created, it is populated with the default homepage template and three d...

• Question
• confluence
• space
• template

Can't save page. Unable to communicate with server. Saving is not possible at the moment.

• Question
• confluence

Hi Team, We have not faced any issue when we configured svn in fisheye. but recently we have configured git repository in fisheye. now fisheye get slowdown. everytime we are going to restart the ser...

• Question
• fisheye-crucible

Hey I'm having trouble connecting to Trello through bitbucket. The Authorization window that pops-up "https://trello.com/1/OAuthAuthorizeToken?oauth_token ..."   Displays this error This req...

• Question
• bitbucket