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Hi my company is looking into implement a customer service management solution and right now we are describing between ServiceNow and Jira SD. There are a few outstanding questions that I was hoping ...

• Question
• cmdb
• jira-service-desk
• security

Looking at options to start a knowledge management process.  confluence comes up in a lot of research.  what is needed to implement a knowledge management (internal staff - not customer ser...

• Question
• confluence
• confluence-server
• server

I am setting up a new Kanban board and enabling Backlog.  As I move 'states' to the backlog column, will they become visible in both the Kanban board and Backlog board, or just the Backlog board...

• Question
• jira
• jira-server
• server

Hi, We have JIRA setup in such a way that JIRA is installed on our hardware and using proxy setting and F5, we used to access JIRA with URL1. We recently migrated our setup to AWS. In this new ...

• Question
• jira
• jira-server
• server

Hi, I am setting up a behaviour in Scriptrunner and i want to do when a user is in a group, then hiding a custom field. For example group: test For example custom field: customfield_10009 &n...

• Question
• behaviours
• jira
• jira-server
• scriptrunner
• server

Hi,  Just want to know a query where I can apply as a quick filter in the Kanban board, I want to see Unresolved or no movement tickets within the past 3 days. Thanks.   tried using&nbsp...

• Question
• jira
• jira-server
• server

https://confluence.atlassian.com/jirasoftwareserver/grooming-your-backlog-938845088.html I'm doing some exercise based on above link, but seems Estimation not found in the issue detail view. Could y...

• Question
• estimate
• jira-software

Am I to believe that the one web page, entitled "Importing data from JSON", is the entirety of documentation for importing to JIRA via JSON?   Really?  

• Question
• jira
• jira-administration

I added the Trello add on to my gmail but when I try to add cards the attachments don’t show up in my cards. Can someone help?

• Question
• trello

Hello, I am the sole administrator of our Jira instance and have top level permissions.  I have created a project with multiple boards and EPICS but cannot find a way delete the Epic. &nbs...

• Question
• cloud
• jira
• jira-cloud

I want to mandate my team members to track time properly on their tasks, but when I make Log Work a required field on the screen, when they transition a task from the Backlog to In Progress it asks f...

• Question
• cloud
• jira
• jira-cloud

1) I created Users in JIRA  2) I then - (as administrator) - logged into their accounts as User (from Administration/ Users - no password) and set up dashboards and filters for the user 3) I t...

• Question
• cloud
• jira
• jira-cloud

We are working with our marketing team who is now using JIRA to manage marketing campaigns. Certain campaigns require translations to be submitted to our team so we can translate the copy. Typically,...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

is there any way for categorize stories based on status , might be a color code which easily tell me those in live or closed in the backlog without going on to individual issue? there is a color car...

• Question
• cloud
• jira
• jira-cloud

...lease help me? def tid = getFieldByName("Name and Location"); def monthlyMaintenance = getFieldByName("Is this for monthly network maintenance"); monthlyMaintenance.setHidden(true); if(tid.getValue...

• Question
• jira
• jira-server
• server

Starting with version 4.1.7 of the SIL Engine we are happy to introduce the Persistent Variables feature. We are really excited to introduce this new feature which is available in both Powe...

• Article
• atlassian-marketplace
• confluence
• confluence-administration
• javascript
• jira
• +2 more tags...

Uploaded a ppt, but it is showing the black screens instead of the text.

• Question
• confluence

We have two post function on our workflow. The first creates a Initiative issue in the TECH project. The second creates an Epic in the REG project. As part of the post function to create the Epic, we...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• cloud
• jira
• jira-cloud

I am trying to configure a Build in Bamboo to be triggered when a new Tag is created in a Bitbucket repository. I am using Bamboo version 6.0.0. I noticed that there isn´t any update regarding this i...

• Question
• bamboo

I often need to get word and character counts for the content I'm writing in Confluence. Is there an add-on that does this?

• Question
• atlassian-marketplace
• cloud
• confluence
• confluence-cloud

looking for a query which will query which will give me a list tickets that have been opened for more than a week

• Question
• cloud
• jira
• jira-cloud

...onfluence service. And it's true the service entry is there but there is no reference anymore to the original folder. If I try to start this 'fake' service the error message appears. The location of t...

• Question
• confluence
• confluence-server
• server

I am looking to create a JQL that returns Epics and all of the sub-tasks of the Epic which are a certain type.  For example, I have a Epic that has a sub-task, but also has a custom sub-task typ...

• Question
• jira
• jira-server
• server

----- Question: How to create an issue on behalf of an email address, and involve that email address in the automatic communication flow when the issue is updated ----- Hello, When a customer s...

• Question
• jira

I am trying to follow the Getting started tutorial. I am using Ubuntu 18.04. The first problem was that "npm install" failed until I reverted to node version 8.0. The problem now is that "npm start...

• Question
• cloud
• confluence
• confluence-cloud