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Cannot update the assignee for the close ticket. I check the workflow and also no filter but not sure why i cannot update the assignee as i am the admin. Any advice   Any other place like proj...

• Question
• jira

Best way to set up a "sprint" in Kanban style?

• Question
• jira

I created a dashboard for my team but they only can view it. I want to give them acces to write on the dashboard and work it as if it were a repository.

• Question
• jira-software

The standard pie chart in confluence are awful.  I want to be able to bring in the donut pie chart gadget into confluence. Is this possible?

• Question
• cloud
• confluence
• confluence-server
• macro
• server

Hi guys, In my current company, we are using the tracking fields below to manage the task hours: - Original Estimate - Remaining Estimate - Time Spent   It is working fine, however we have...

• Question
• jira
• jira-administration

Hello Everyone, I am trying to set an Issue's security level in my service desk project. I have: - Created an issue security scheme - Added security levels to the issue security scheme - Given my...

• Question
• jira
• jira-server
• jira-service-desk

Not sure if you saw this or if someone from that group contacted any of you: https://community.atlassian.com/t5/Northern-Virginia/Our-Valentine-Gift-to-other-Atlassian-Group-Meetups/gpm-p/1002592 &...

• Discussion

We are fully implementing Jira Service Desk but still working along with our IT Consultants in which they have their own ticketing system. When an e-mail is sent to JSD, it also creates a ticket on ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

When logging into Sourcetree the Bitbucket  login prompt appears, but does not accept the current credentials. However, using the same credentials I can log into Bitbucket directly. Tried updati...

• Question
• sourcetree

I am an administrator for project and siteadmin with atlasssian site, Following documentation to change transitions using bulk edit indicates I don't have permission to change transition. Is there an...

• Question
• jira-service-desk

I made the mistake to archive a list, and I cannot find it back. What should I do?

• Question
• trello

Hello All,  My company has a custom jira solution in which we have added a resolver group solution with custom resolver group values.  We are trying to build a bar graph that shows the lif...

• Question
• eazybi
• jira
• jira-server
• server

I am testing a plugin using the SDK on JIRA Server. I have 5 users created and assigned to the admin group, that has access to my plugin. I have applied the 2 user / 1 remote-agent license from Tim...

• Question
• atl-dev
• atlassian-sdk
• jira
• jira-server
• licence
• +1 more tag...

Does anyone have a way to strip out the images or the full signature and images from emailed tickets? It makes the tickets very cluttered.

• Discussion
• cloud
• jira
• jira-cloud

When I direct message someone using the JIRA cloud slack integration, I see the direct message history for that user (i.e. conversations with other people).  Has anyone seen this issue? 

• Question
• jira
• slack

Hi folks.  We create issues from emails and once we reply to client our issue is closed/resolved.  we track assignee/reviewer and time spent which is easy However if client responds after...

• Question
• jira-service-desk
• jira-service-desk-server
• server

We have our jira service desk set up to pull emails from gmail and create tickets for them. Looking at logs today, we have no signs of activity since January 24th, 2019. Running a test (Applications/...

• Question
• jira-service-desk
• jira-service-desk-server
• server

remote: Forbidden fatal: unable to access 'https://user@bitbucket.org/another_user/repo/': The requested URL returned error: 403 1) I cloned remote to local 2) create new branch (git checkout -b...

• Question
• bitbucket

I will be supervising two teams, internal and external. I would like the internal team to have viewing/editing capabilities of all boards, while preventing the external team from accessing the boards...

• Question
• trello

I've created a table with many columns (7) and rows (16) 2 problems I encountered:   1-I would like to version column and the first row to be frozen. So when I move the table to the right or...

• Question
• atlassian-marketplace
• confluence

We recently received approval and purchased a license for Jira at my company. Currently we are still running the evaluation version but the boss wants to upgrade to the full version (with license) in...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have a license for 3 agents, and I created those 3 agents. Now I want that if someone from my company, sends an email to a specific address (domain is in whitelist), a ticket will be created. But...

• Question
• agent
• email
• jira-service-desk
• jira-service-desk-server
• licence
• +2 more tags...

Looking for help with some error messages our customers are getting with the portal: I have 2 customers that have been sent the portal link and they logged in a little over a week ago. They forgot t...

• Question
• jira
• cloud
• jira-cloud

I'm trying to recap activity (specifically page creation) in a given Confluence space within a given time frame.  I've tried to keep track of that separately as pages are added, but I haven't st...

• Question
• confluence

Whenever I launch the Start Confluence Server [8090] a Tomcat dialog window pops up. If I leave the window open in the background Confluence runs fine. If I close out of the window Confluence stops. ...

• Question
• confluence
• confluence-server
• server