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Is it possible to set timed notifications? When a customer responds to tickets at 2AM, the agent gets notified via Jira mobile app. Is there a way to mute notifications/do not disturb during a give...

• Question
• cloud
• jira-service-desk
• notification

Hi Team, We are facing problem in exporting data on excel its not fetching all the fields on excel where as fetching on CSV. Thanks, P S Chalam

• Question
• jira
• jira-server
• server

The know-how of how to assign tasks to project team members The know-how of how project team members can take action on tasks assigned to them

• Question
• cloud
• jira
• jira-cloud

We are using Kanban Backlog where I can see the Epics panel on the left but I would like to see additionally the epic name inline to the stories (See screenshot). I have tried with different filters ...

• Question
• backlog
• cloud
• epic
• jira
• jira-cloud
• +1 more tag...

If I look at my profile page, I see badge and description for only those badges I have earned https://community.atlassian.com/t5/user/viewprofilepage/user-id/2834535?show=badges#details I think it ...

• Discussion
• badge
• community
• feedback-forum

User Story map to be entered into Jira as collected at the Warsaw workshop Tasks built to support user stories in point 1 above, which are linked to the individual user stories and where they can be...

• Question
• cloud
• jira
• jira-cloud

Dear Support, Currently we have 1 active servicedesk. i want to create one more servicedesk. But when i configure Email request, there is an error message :   Cannot link your email account d...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Somehow I ended up with this situation (see screenshot) Here Is my goal. I just want "Updated player" to be the main, the tip, the default, the everything. I want to get rid of "Backout changes" and...

• Question
• mercurial
• sourcetree

I have been newly added to this Project in JIRA (Technical team with all permissions to solve the tickets) Although I'm getting the auto notifications for Assigned, To-Do, In-Progress and Done. I'm n...

• Question
• jira

Normally, at the field Description, I have toolbar to used Markdown (upload image, insert link, ...). But now it gone. How do I get it back?

• Question
• bitbucket
• issue

I created a pull request, and assigned two other developers as reviewers. I merged the pull request prior to their approving the pull request. I know - got ahead of myself. One of the other developer...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, I cannot get my story's to show in the backlog when I click on 'Create Issue' under the backlog and have the following query filtering the scrum board: project = "PROJECTNAME" AND cf[12103] = "...

• Question
• jira-software
• jira-software-server
• server

All management in Crowd has been disabled except filed to paste new license; Some users disabled via DB; After restart of Crowd Atlassian still wants lices upgrade and does not accept existing lice...

• Question
• crowd

I have various attachments, that I will be attaching to different cards on my board. These attachments expire at certain dates. I would like to be able to set several alarms or notifications on said ...

• Question
• trello

...isableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" port="8080" protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true" scheme="h...

• Question
• column
• jira
• jira-server
• refresh
• server
• +2 more tags...

Hi,  In all of the Confluence email notifications, the first character from the second link is missing from viewing. We can only see the full word when we highlight the word and paste on Notepa...

• Question
• confluence
• confluence-server
• server

When i receive a bug from a customer into Jira Service Desk i would like to then manually create a linked issue in the appropriate Jira Software Project. I can link a JSD issue to a Software project...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

This older question asks how to get the isEditable issue value through the Java WorkflowManager API: https://community.atlassian.com/t5/Answers-Developer-Questions/Get-value-of-JIRA-workflow-propert...

• Question
• atl-adm
• developer
• jira

I've recently updated my Confluence server application from 6.5 to 6.15, everything appears to be working as planned except my images. None of them in the application show. I went to "attachment stor...

• Question
• confluence
• confluence-server
• server

I am unable to login into bitbucket.  I try to login with my gmail account and it goes into an infinite loop.  I read in another forum post that it has to do with teams account and it requi...

• Question
• bitbucket

Hi , is there any way for me to set the visibility of the comments to public, i.e developer currently able to post an internal comment but not public , we would like to remove the restriction and all...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Trying to setup SourceTree with all my remote services and for BitBucket Server, the password is not being saved to Keychain and is being asked for each time I open SourceTree. After checking Keycha...

• Question
• keychain
• mac
• sourcetree

I know there are epics, user stories and tasks. I also know that you can use links to link things together. I am new to JIRA so I have a few questions: From the list of JIRA issues what can or cant ...

• Question
• jira

In the old issue view, if you click on an image thumbnail to view an image in a comment of a ticket, you could then click left and right arrows at the edge of the screen to scroll through other image...

• Question
• image
• jira-core

Hi   I have confluence version 3.4 server. I am thinking in renovate the support and upgrade the version. What are the main advantages   Thank in advance

• Question
• confluence