Bug Report: Screenshot Paste Causes "loguru error handler 1

[Milani Dick]

Bug Report: Screenshot Paste Causes "loguru error handler 1" and Interface Freeze

Summary: When attempting to paste a screenshot into the Rovo Dev chat interface, a "loguru error handler 1" error
appears and the interface freezes/becomes unresponsive (stuck in loading/thinking state).

Steps to Reproduce:

1 Open Rovo Dev CLI
2 Start a chat session
3 Copy a screenshot to clipboard (using Windows Snipping Tool, PrintScreen, or any screenshot tool)
4 Attempt to paste the screenshot into the chat interface (Ctrl+V)
5 Error appears and interface freezes

Expected Behavior: Screenshot should be successfully pasted and processed by the AI assistant.

Actual Behavior:

• Error message displays: "loguru error handler 1" (or similar loguru-related error)
• Interface becomes unresponsive/stuck in "thinking" or "loading" state
• Cannot continue the conversation without restarting

Frequency: Happens consistently every time a screenshot is pasted.

Impact:

• Cannot share visual information (screenshots, diagrams, error messages) with the AI
• Forced to restart the application
• Disrupts workflow

Workaround: Currently saving screenshots as files and describing them in text instead of pasting directly.

[Shalini Pradhan]

Hello @Milani Dick ,

good day! Can you please share your cloud site URL?

[Rebekka Heilmann _viadee_]

Hi @Milani Dick - welcome to the Community,

I couldn't find any bug report nor feature request for this. I escalated your question to the Atlassian Team, however the Rovo Dev Team isn't really on here on a regular basis so it might be a while.