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How do I Setup three Service Request Issue Types and/or Service Request Workflows that work in concert with the three inbound emails to ensure that we is able to differentiate issues by the three pro...

• Question
• jira-service-desk

I specifically removed all dashboard favorites to remove the list (Dashboard menu) on the left side of the window constantly showing my favorites. I wanted more screen area. Now a notice comes up eve...

• Question
• jira
• jira-server
• server

...ot authenticated. Authentication required to perform this operation."],"errors":{}} However when I go to: .../rest/api/2/user/search?includeInactive=true&username=.&startAt=0&maxResults=2...

• Question
• jira
• jira-server
• server

Hi Currently I have installed BitBucket 5.9.1 on my Ubuntu 16.04.6 LTS I want to upgrade it to 6.1.3 After upgrading GIT to 2.21.0 (newest version) and starting upgrade here is error: ./atla...

• Question
• bitbucket
• bitbucket-server
• git
• server
• upgrade

When attempting to set up slack notifications for my project - for the 'Issue transitioned to' field it only allows 'All' or 'None'. If i individually select the status from the picklist, it just aut...

• Question
• cloud
• jira
• jira-cloud
• slack

function parse_jira_ids(){ for ID in "$(echo $log | grep -Po '(TEST-([0-9]{1,}))')" do echo $ID echo "${ID}" > $fileName.txt (WORKING ) ->  Write "TEST-1" in fileName.txt JIR...

• Discussion
• api
• developer
• jira
• svn
• webhook

I am trying to move all the issues with Done status to Close status when a sprint is closed. I have custom listener to perform the operation but the script didn't work. I am not sure what's wro...

• Question
• adaptavist
• groovy
• jira
• jira-server
• script-listener
• +2 more tags...

Where can I see the fields available on Initiatives and Epics?

• Question
• jira-core

Is there a way to allow customers to click the "View Request" link in a reply to their issue and have it show the issue history without requiring a login? It is pretty awkward to allow anonymous user...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

how to prevent comments not to push back to salesforce through webhook   1. It should allow to push comment through webhook when comment is created in JIRA 2. But When comment synced from sal...

• Question
• jira
• jira-service-desk
• salesforce

# bitbucket inherited fixtures rails test image: ruby:2.5 pipelines: default: - step: caches: - bundler script: # Modify the commands below to build your reposi...

• Question
• bitbucket-pipelines
• atl-pipelines
• bitbucket
• bitbucket-cloud
• cloud
• +2 more tags...

Very quick question,  I am trying to find all the child issues (story, task) for an Epic  I used below query: Project = "Project Name" AND issuetype in (Story, Task) AND "Epic Link" = Ep...

• Question
• cloud
• epic
• jira-software
• query
• story
• +1 more tag...

User is looking to add a field similar to Fix Version/s - what is the best way to extract the unreleased versions for the pick list?

• Question
• cloud
• jira
• jira-cloud

Looking to automatically set the due date for a service desk issue based on the severity. Is that possible?

• Question
• jira-service-desk
• cloud
• jira-service-desk-cloud

Our client has their own Jira/Confluence accounts. Can I share either a Confluence page or Jira board with them on their accounts or do I need to either add them to our instance or make the Confluenc...

• Question
• cloud
• confluence
• confluence-cloud

Hello, i am creating tasks throught Rest API. Creating tasks, does not cause the problem. But when i try to add subtask i am getting 1 of 2 errors: When i dont give parent in issue - Issue ...

• Question
• atl-adm
• developer
• jira
• rest-api
• sub-task

The end result I want to have is the word 'here' appearing in the footer and when you click it, it leads to a Google form

• Question
• confluence

We recently purchased and are hosting our own server. When I go to manage apps (this was fine last week when I installed a new app but now it is not working) it shows  An unexpected error occur...

• Question
• confluence
• confluence-server
• server

...-MariaDB MariaDB Server Bamboo build: version 6.8.1 build 60805 - 13 Mar 19 I copied the JDBC as said in the instructor. My JDBC: jdbc:mysql://<db-ip>/bamboo?autoReconnect=true&a...

• Question
• bamboo

In our environment we have defined a custom sub-task type called Commitment.  The Commitment is added as a sub-task to an Epic.  I need a JQL to see all Epics with more than one open Commit...

• Question
• jira-core
• jira-core-server
• scriptrunner
• server

Is there any way to use Bitbucket to manage database versioning?  More specifically managing stored procedures.

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, we are new to Jira Service Desk.  When a ticket is submitted the last screen that shows it has been submitted doesn't have a "close" or "X" to close down the last window.  What the user...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

How do I add a user in Confluence?  I can see where to edit permissions. I can delete pages.  But  I cannot find a way to add a new user. 

• Question
• atl-gruland
• cloud
• confluence
• confluence-cloud
• jira-service-desk

While looking into an issue I noticed on our Mail Logs projects were not receiving e-mails due to some recent configuration issues. We fixed the problem but that still left plenty of e-mails not bein...

• Question
• jira

I see a bunch on Ranks, I cant delete them but it is causing issues while importing projects

• Question
• jira