The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Close button on service desk last page

Maria Durkin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 3, 2019

Hi, we are new to Jira Service Desk.  When a ticket is submitted the last screen that shows it has been submitted doesn't have a "close" or "X" to close down the last window.  What the user has to do is hit the back arrow on the browser window which takes them back to our intranet home page.  Is there a way to add an "X" floating or on the actual window to close the last screen?  

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2019

Hi Maria,

Currently, it's not possible to customize the pages or add buttons in the customer portal. We have a feature request suggesting that instead of "Back to help center" it has the option to go back to the project they have opened the ticket:
- https://jira.atlassian.com/browse/JSDCLOUD-5456
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

TAGS
AUG Leaders

Atlassian Community Events