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Our customer service centre is set up so that external customers will email our support email address and their email will come through as a request into Jira Service Desk. A lot of a customers will...

• Question
• email
• jira-service-desk

How do I find out the issues which have comments of a Particular JIRA user? Out of thousands of issues in our JIRA, our client has updated his comments for few issues. And we want to take actions on...

• Question
• jira
• jira-software

I have created a page template for meetings and the page has a Jira Issue/Filter in it. In this filter, I want to show the issues that were created on the day when the meeting took place (i.e. when t...

• Question
• cloud
• jira
• jira-cloud

I want to communicate with API's provided by JIRA. I want to know list of API's provided by JIRA tool.   Also it will be better if I get some idea how I can I call those API's (steps or proced...

• Question
• jira-software
• rest-api

We are having trouble connecting a project to a channel in Slack today.  Process: 1. SLACK: /jira connect  -------------------------------------------- 2. SLACK: wants to authorize ...

• Question
• cloud
• jira
• jira-cloud
• slack

Hi I have started adding users to a project and when they try to create an issue they get an error message that states that the user doens't have administer projects permissions. I have tried to del...

• Question
• jira-software
• jira-software-server
• server

Adding comments in tasks,bugs while committing not working after integrating GitHub for Jira . But unique commits are listed in development section under respective jira id. while using #comment mess...

• Question
• jira

Have you actually considered this? Because it's super complex and obscure. If I remove the Roadmap feature from a next-gen project, Epics become nearly unmanageable.  Here are some examples of...

• Discussion
• cloud
• jira
• jira-cloud
• next-gen

What kind of access is required on to Atlassian JIRA for Okta implementation. The version of JIRA Cloud is 8.0. I request the Atlassian team to show the direction in this regards.

• Question
• jira
• jira-cloud

Hi, I've played around with Bamboo Specs and Bitbucket (both on-prem) and ran into the following problem. When I add a Bamboo Spec to a repository, I have to create a build job on Bamboo manually. ...

• Question
• bamboo
• bitbucket

Hi, I have created a number of groups in Jira and nested those groups. Now, what I need is to get the parent group names and subgroup names separately in Jira rest API. I only need to get those thro...

• Question
• api
• jira-core
• jira-server
• jira-service-desk-development
• jira-software
• +3 more tags...

I want to manage Confluence page updates using a Jira workflow. I already know jira can create new pages for knowledge base articles. This is not what I am looking for. I want to be able to crea...

• Question
• confluence
• jira
• jira-service-desk

Hello,   I'm beginer using JIRA and I want to configure, at least, one dashboard to see the current status of IT service desk and the trend of my team and issues.   What are the best ga...

• Question
• jira-service-desk
• jira-service-desk-server
• server

One of my Service Desk customers has changed his email address and is unable to change it on his profile, as am I. Is it even possible? Thanks, Joanne

• Question
• jira-service-desk

Hi. I have inherited a Service Desk Project in JIRA Cloud with lots of users listed in the People admin screen but only a handful are in the Service Desk Users with Agent Licenses.   For Peopl...

• Question
• jira
• jira-service-desk-cloud
• permission

Is it possible to add columns to the issue links section? I found that for sub-tasks, in advanced settings, you can easily do that by changing the properties of jira.table.cols.subtasks . Howe...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• issue
• issue-link
• javascript
• jira
• +6 more tags...

Hello Friends.. I am using Jira 7.3.6 version, and i am new to jira. I am trying to do mail configuration for my jira with my gmail account for outgoing mail configuration. Here i am getting an err...

• Question
• jira
• jira-server
• server

Hi   I've been trying to login to Jira for the last couple days and I keep having this message: Check that your browser allows third-party cookies and then try again using the button below (w...

• Question
• jira

Hello, When I /invite @Jirabot on a slack channel, and i click on login to authorize the integration atlassian returns a 404 web page on the oAuth endpoint. Do you have any idea why ? 

• Question
• cloud
• jira
• jira-cloud
• slack

Hi, is there a way to get from bitbucket REST API 2.0 list of all users that have access to the repository? Basically, the same data that is presented on the web page in "User and group access" in ...

• Question
• bitbucket
• developer
• rest-api

Hi, We use the plugin "Timesheet Reports and Gadgets" to log work and keep track of the logged work in JIRA. When we select the option to log work, we get a screen with the fields "Time Spent" and ...

• Question
• jira

PDF out put has all columns same width.  I tried changing the column n to fixed width and it didn't help.  

• Question
• confluence
• confluence-server
• server

The Crowd  Web server must limit the character set used for data entry as part of our Cyber Security Posture. Can you please provide me with guidance on to implement this requirement in Cr...

• Question
• crowd
• crowd-administration

Hello! I'm not sure if this question has been asked before, but since about 5 days, Bitbucket and Jira webpages don't load on my browser. I'm using Mozilla Firefox under Linux Mint Tessa. Every time ...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• jira
• jira-cloud

Hi, I have installed Jira on my local machine and added a group in Jira. Now, just like Jira-administrators and Jira-software-users groups, I need to add a label to that particular group but I ...

• Question
• api
• jira-software