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How to change Service Desk Customer's email address

Joanne Shovelton
April 16, 2019

One of my Service Desk customers has changed his email address and is unable to change it on his profile, as am I. Is it even possible?

Thanks,

Joanne

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Raynard Rhodes
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April 16, 2019

Are these internal users or are they pulled through LDAP/Active Directory?

Joanne Shovelton
April 16, 2019

They are just internal Service Desk users, my customers, not part of my team.

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