Confluence - Deactivated - Is it recoverable?

[Matt Glomski]

Hello, 

Our confluence was deactivated by another administrator. 

A lot of documentation was in our confluence when this was deactivated. 

When I go to Confluence, it now asks me to enable the 30 day trial. 

My question:

Is there a way to recover our documentation that was present in our Confluence? If I re-enable Confluence with the 30 day Trial, will it be a fresh start or will our documentation still be present?

This was done within the last 30 days. 

Thank you,

[Sloan · Accepted solution]

Hi Matt

You should contact Atlassian Support immediately and ask them if they can help you recover your Confluence Cloud instance.

Open a ticket at https://support.atlassian.com/contact/ under My account > Help with a deactivated site.

Good luck and cheers
Nick