Hi, since yesterday Jira cannot connect to practitest. Can someone know what can cause this issue?
Hi, I have two requirement like, 1) I need to create a space with some predefined page structure automatically using the script runner that means whenever i created a new project in jira then autom...
For each story, I d'like to see the count of subtasks in each existing state. For example: ----- - | To Do | In Prog | Done Story 1 | -- 3 -- | -- ...
I need help on creating an epic in Jira board and also changing few Kanban labels
I am not seeing any option to Edit my custom field. I am seeing only Edit the Default Value option. I would like to add some values to the custom field. Please help me ASAP.
Like if an alert happens 30 times within 15 min of interval, I want to tag it as critical on Ops genie. Based on the frequency I want to tag. Is it possible in opsgenie? If yes, please suggest how. ...
I want everyone to see the description but not able to edit it once the task in In Progress. But they should be able to change the assignee. So I tried to set "jira.issue.editable" to "false" ...
Hi, Can anyone help with generating team report, which is the last section where "team Report" is mentioned, Issue I am facing is that it gives license error. Earlier it used to generate report for ...
Hello , I am not able to take backup of confluence, it gives Error: java.io.IOException: No such file or directory at java.io.UnixFileSystem.createFileExclusively(Native Method) But the required ...
Hi there, our Dev and Test teams are trying to find a way to disable what appears to be a new "feature" in Jira. Simply viewing a ticket will now start an auto download of files and videos attached ...
Hi, In Jira Service Desk, How can i change the caption of the Cancel option available to the end customer? I would like only to rename it, not to change the functionality?
Hi All, How to implement CMDB / Asset Management in Jira SD (cloud) . Are there any plugins we have for SAAS and any pros and cons? Found Insight Asset management in cl...
Hello, I need to send email to users who are in a group user picker filed. The users can be changed. What API should I use to accomplish this? Thanks in advance
When trying to add domain users to jira-servidesk-users group getting the below error Sorry, we had some technical problems during your last Log's referral number: 6b830b5d-e30f-46f4-a073-22b2...
A mutual user of Zapier is currently authenticating with a username and password and is on a Zapier integration that leverages the v2 of the underlying Jira API. We're wondering if we can get aw...
I am setting up Trello to be used to manage clients and have a large-ish database of contacts that currently resides in a spreadsheet. I am using Contalist powerup to manage my contacts with Trello. ...
Hola comunidad!! Cuando llaman por teléfono a una mesa de ayuda (usando Jira Service Desk) cual es la manera recomendada o como se hace para ingresar la incidencia a nombre de ese usuario en particu...
I try to query bug/task/sub-task not move in scrum board more than 3 day in stagement below and display to team dashboard. but i got the problem about the result count weekend day. project = proje...
...ariables: SSH_USER: 'appuser' SERVER: $DEV_SERVER MODE: 'command' DEBUG: 'true' COMMAND: 'sudo pm2 r...
Over the last 12 months the Jira Service Desk team has been re-working how customer accounts are provisioned, moving away from our embedded account model to a new set of account directory services. ...
Our Customer sends an email to raise a ticket in Jira. Some issues are New Requests and some are Bug fixes. Can incoming emails be assigned to different issue types or request types. For example if...
I want to create a project with shared configs in Service Desk but it gives me an error below
I created a business project using the Sales Lead Tracking template. I created a lead and moved it to the 'Won' column. Now I am unable to delete that sales lead - please advise!
Here is my setup (all in the cloud) : 1. one Bitbucket account which is also the administrator of a team account 2. one JIRA account under the same atlassian account. I was under the impression th...
Hi community! I have script in behaviours plugin and it work in select list (one choice). But it doesnt work in select list (multiple - choice). Please tell me how fix it? My script: import c...
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