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Hi, We created a new organization in security for the user management ,where as it is missing,we have no idea how it happened and we wants to get back the deleted data and also we wants to know how ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm setting up a help desk portal for our users, and I've run into some problems with limiting the access to specific requests. Right now I have three requests in our portal: IT-support HR - ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I am trying to configure Jira Service Desk, Jira says customers can use the portal to raise issues. while testing it i noticed that the field "Email Confirmation to*" has to a Jira account holder. h...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

How I can log worktime in new generation project type?

• Question
• jira-software

Hi, This is my 3rd post. I havent received a reply yet and I have not yet been able to resolve the situation.  I am configuring public access (anonymous user access) according to: h...

• Question
• confluence

I am using the convertToSingleSelect in a behaviour as an Issue picker but need to retrieve the selected value for use in a second behaviour. I cannot find any information on how to retrieve the val...

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• adaptavist

Hi,  I am writing custom Power-Ups for my company. (I am using Trello Enterprise)  Due to security concern, I can't host my code in public hosting sites like Glitch or Github Pages(public...

• Question
• trello

Who can help in populating jira addons on top right corner? Is there any point of contact whom I can contact for enabling the feature for adding addons for jira?

• Question
• jira-software

Dear Support Team, As a team leader, I need to know what's my team doing in our team page or company space. Besides Audit logs, is there any tools to see whether my user downloaded a bunch of data o...

• Question
• cloud
• confluence
• confluence-cloud

HiThere We have a business class Trello team and currently all team members can view all the team boards. Is it possible to add additional (paid) team members but restrict what boards they are able ...

• Question
• trello

I am unable to start confluence. I am getting below error. "This site can not be reached"

• Question
• confluence
• confluence-server
• server

  Hi,   I have installed Bamboo server and tried to run a maven project from bitbucket. But getting the below error. Gave all the permissions to temp folder. Still it is getting overridd...

• Question
• bamboo

I have an Atlassian account and use Jira. A service provider is using Jira as well but they have their own account. I would like to get access to the details of the project (and they want to provide ...

• Question
• cloud
• jira
• jira-cloud

Firstly, I can create a new issue when coming on one of the items in my Confluence list, and I think it is a very handy feature :) I just wonder that is it also possible from a Jira issue to a Confl...

• Question
• confluence
• issue-link
• jira-service-desk

Hello, I would like to add the attachments of an Issue in Jira to a corresponding Confluence page via a post function script. I already managed to create the confluence page itself using Scriptrunne...

• Question
• confluence
• confluence-server
• jira
• jira-server
• scriptrunner
• +1 more tag...

There is 10-15 sec time gap in request and response from jira cloud servicedesk apis'. Can the problem be solved by self hosting jira servicedesk? And if can be solved then what percentage the latenc...

• Question
• jira-service-desk

Can Automation for Jira transition subtasks based on other subtasks status?   The scenario I have is to transition the last remaining subtask from Open to -> Ready to test. I can identify ...

• Question
• addon-com.codebarrel.addons.automation
• atlassian-marketplace

I try to install a private project with composer. In my computer I success, but in another computer with same config I get an error:  ```[RuntimeException] Failed to execute git clone --no-ch...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• docker

Hello All, Can we install Jira with 2 Databases in clustered environment? Thanks in Advance, Bunty

• Question
• jira
• jira-server
• server

Starting yesterday, all my checklist items on my pc's only show the title, however, the app on my phone shows all tasks. Chrome on the phone and safari act the same way as the PC. When I add a check...

• Question
• trello

Hi Support,  We are currently running Confluence 6.1.3 and need to upgrade to 6.15.2. We've updated our market place add-ins but two remain when we perform the update compatibility check. ...

• Question
• confluence

I am getting error while using JIRA REST API in java to create defect with selecting option for customized field.   Below is the code: public class createDefect { public static void main(S...

• Question
• developer
• jira
• rest-api

Cause com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set     at com.atlassian.util...

• Question
• confluence

In the same field configuration scheme, I have two custom fields. Qualification and Comment. It is necessary that once the user is qualified, and before closing the task, report any satisfaction co...

• Question
• jira

Hello,  I would like to display the Resolution field on my new JIRA issue view, but I can't work out how to do that.  I have gone to the Issue Layout by selecting "..." and "Configure" wh...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud