Hey everyone, We're running into a issue we're having trouble figuring out. We're using a cloud instance of JIRA with Scriptrunner, and we're looking to automatically transition an epic to a...
Hi all. I would like the fields in every project and issue type screen to be the same, like this: I set up a sample project and configured: 1. issue layout (default screen) 2. screen schemes ...
We have a single Cloud Jira Service Desk Project, with a number of external 'Portal Customer' users configured to access their own tickets etc. For some reason, these same 'Portal Customer' users ca...
When editing a page, the snagit images already on the page do not display. Makes this difficult and not an ideal user experience when collaborating with others. Has anyone else experience...
We would like to use the email feature to create cards but every card contains a large amount of images and text from our company email signatures. Is there a way to create the trello cards wit...
Hi! I am admin (not the only admin) of my company's Jira and Confluence Cloud product. When I try to go to the Jira application settings from admin.attlassian.com, I get the message that "Your opera...
I was frustrated by the lack of options I was finding when I searched the community for a way to give users a one-click method for expanding all collapsed sections on a Confluence KB page (on an FAQ ...
Although I add all team members to my board they are not seeing the board I created. Please Help Me Thanks
We're currently implementing Jira Service Desk for an HR department. I'm looking for a way in which we can allow only certain Agents to view certain request types without having a separate project. I...
I'm the account owner and an admin. And I'm logged in. I can successfully add shared links to the Shared Link blueprint when I am on that page in Confluence. But the bookmarklet for...
Hello, I have been working on creating a servlet filter using atlassian SDK (custom plugin). This servlet looks for URI containing "/rest/api/2" and then sends an http response over an html stating...
Currently we are experiencing sporadic slowness when searching content in JIRA. Example: Searched printing... took over a minute to load results. Suggestions on how to speed this up?
I had trouble while trying to move some instructions from one space to user_manual and got this error in logs: 16-Jul-2019 16:50:44.224 SEVERE [ajp-nio-8009-exec-13] org.apache.catalina.core.S...
Hi all, I'm trying to build an Initializer script in Behaviours that when the create issue (so should work with an issue create screen) window is opened (from the customer portal) reads the current ...
We are planning to convert our PVCS repository to Bitbucket. Is there any direct path to convert PVCS database to Bitbucket? I searched and found out that it may be done by muti-step processes ...
We have created a main calendar that includes events of general interest as well as leadership schedules and important internal milestones. We would like to embed that calendar on a page with general...
I've just moved my defects and stories into a Kanban board style sprint. When I choose an issue in the In Progress column and then update it to Done, all the issues in the In Progress column ar...
I have installed 8.0.3 into our dev environment and we are now seeing several issues. Unable to view workflow. Unable to view workflow is diagram format Prompts to upgrade service desk to 4....
Hello, I'm trying for the first time to install bamboo. I followed instructions from here https://confluence.atlassian.com/bamboo/installing-bamboo-on-linux-289276792.html I downlo...
Hello Guys, We are using Bitbucket 6.1.0 and need to create URL accessible to people without login (read only mode) How to achieve this? Thanks in advance! Suhas
Hi, we are using Jira 8.2.3 with the Batching Email Notification feature. Some of our Jira users set the Email Type to text. When they recive emails, umlauts are broken. But only in the email text wh...
I can't use the align wiki markup in order to align an image in my header. None of the align functions, whether 'top', 'bottom', 'left' or 'right', appear to work.
Hello, I've been trying to find information on what are the files I need to modify to change header/footer and overall CSS for the email template sent when creating a new confluence user. I did fin...
Hello everybody. At several occasions in my workflows I use ScriptRunner (groovy) scripts to clone issues and link them automatically. That works fine, but now one of those scripts lost a certain pr...
We added the plugin "Link Fields" to show different fields in the list of issues in an Epic. We can add display of different fields in the list of Issue links but not to the list of Ticke...
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