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Hi, I please need some help. We have created a customer account and shared a ticket with the customer. When they click on the ticket email link they get a screen which allows them to enter their em...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have create some JIRA Issues which have Original Estimate field indicating the number of hours I estimate I need to complete work on that issue, and Remaining Estimate indicating the number of hour...

• Question
• jira-software

Hi Guys, When putting Task List [] on any page and trying to save it I am getting : "Unable to communicate with server. Saving is not possible at the moment." message, when I remove Task List [] i...

• Question
• confluence
• confluence-server
• server

Just wondering if it is possible to copy a card to all lists within a board at one time.  I have a task board, and each employee has their own list within the board.  If I assign a task to ...

• Question
• listener
• trello

We have a need to allow mobile device users to connect to our internal JIRA server via an azure proxy over https.  Also our internal network users access JIRA directly (not through proxy) o...

• Question
• atlassian-support
• jira
• proxy

i can`t create setup admin for jira software; app talk me don`t have permission for user floders;

• Question
• jira-software

Is it possible to link issues (the 'task' type) together, where the issues are that are members of different epics (within the same project of course)?

• Question
• jira

We use jira service desk for our external customer support, but when I go into another JIRA (not service desk) project my JSD customers appear as I am setting up roles for my internal users

• Question
• jira
• jira-cloud
• jira-service-desk-cloud

I have an template which currently creates an page using the @currentDate variable. Is it possbile to have an similar apphroach but instead create pages into "sorted" sub pages (will make it more man...

• Question
• atl-adm
• atl-dev
• atlassian-marketplace
• blueprint
• confluence
• +2 more tags...

See attached screenshot: when I key in a search word, a special chars will be shown in the pre-populated drop-down box. I checked the original page and no special chars/symbol at all. Any help on t...

• Question
• confluence

Hi there First thing first , I do have all the access required to manage the sprint permission. I am a board admin as well. The filter of the board is very simple . Project = abc and ( epic/theme=...

• Question
• jira

want to authenticate to "rest/api/2/issue/{issuekey}/comment"

• Question
• authentication
• jira
• jira-app-development
• jira-development
• rest
• +1 more tag...

Hello I am starting to use Next-gen projects and begin using the features. Seems like some great stuff! The Roadmap is a nice view. One problem I'm having is in cleaning up Epics from the view. In ...

• Question
• jira
• jira-software
• next-gen

When I lock a document to edit now, it says "Edit" rather than "Edit in Office" and I have to make edits through the Atlassian Companion App rather than directly through Microsoft Office. Is this a u...

• Question
• confluence
• jira

We have a Jira Data Center 7.9.2 (3 nodes, each node has 32-core CPU, 30G RAM) with Oracle database. The amount of JVM is 6G on each instance. Our problem when happened that Jira is restarted. Afte...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

When attempting to add a group to Global Permissions I get what looks like a Postgres corruption error.  This is a Bitbucket server which has been upgraded over and over from Stash 1.X.  I ...

• Question
• bitbucket

Hello All, I like to find the age of issue that has been open for long time (max age). Could you please share if you have a report or have ideas?   Thanks Jaykay

• Question
• jira

I have Xero working well on the web and desktop for Mac, but where I really need it is in the IOs and Android APPs so that we can enter time from the mobile as we are with clients. Any knowledge on ...

• Question
• ios
• trello
• xero

Hello, The error message reported in the Jira logs about the connection pool acquired by a thread is not reporting right numbers, 2019-05-12 13:34:33,311 Caesium-1-1 WARN ServiceRunner [c.a.jira.of...

• Question
• connection
• database
• jira
• jira-service-desk
• monitor

My company's version of Confluence allows for the Task Macro and Task Report.  We've made extensive use of it.   I ran across an issue with this this when I embedded a Table Data Macro...

• Question
• cloud
• confluence
• confluence-cloud
• macro
• scaffolding
• +2 more tags...

Hi all, How can I get a list of tickets that were handled this week? By "handled" I mean updated by someone from the service-desk team. In other words, I would like to do a filter like: updatedBy...

• Question
• jira-service-desk

i'd like to make sure developers always add a fix version whenever they deploy a new fix (defect or story) once they transition the story from "pending deployment" TO "ready for QA" so that testers w...

• Question
• jira
• server

Dears, is there any way to make a notification like: the user will receive the notification only when any one assignee a ticket for him. another thing in my notification schemes there is some proj...

• Question
• cloud
• jira
• jira-cloud

Hi, how could I get the backlog between to different status which are in between the normal lifecycle.  First state is [TO DO] I want to count issues in this status since the first transition t...

• Question
• eazybi
• jira

Hi Jira team, I am trying to get all the Xray tests for a Project using Graphql query. This project has more than 100 tests. When I try to get the tests I am getting the below error. Please advice o...

• Question
• cloud
• jira
• jira-cloud
• xray