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Hi, we got a customer that uses their own helpdesk to send emails to our service desk. Every time that we reply on their email, their system get it correct but when they reply back our system creat...

• Question
• email
• issue-create
• jira
• jira-server
• jira-service-desk
• +2 more tags...

The lables list macro show all labels that were used at least once. (Re)organizing a space can become tedious if the labels list macro shows many labels that are not associated with any page (anymor...

• Question
• confluence
• confluence-server
• server

Hi all, I am currently setting up a board and want to improve the handling of our current sprint using quick filters.  I am using swimlanes/stories to group the subtasks below. But thats j...

• Question
• jira

Hi all,   I have a question regarding move and clone a ticket. We want to clone and move some Service Desk Tickets with SLA´s to our Internal Software Project. Also we want to group these tick...

• Question
• cloud
• jira
• jira-service-desk

I create customer request and send it to the email, which set in the Salesforce and the Jira Service Desk as the custom email address. Salesforce catches this mail first and marks it as "read". Jira...

• Question
• cloud
• jira-core
• jira-core-cloud
• jira-service-desk-cloud

In your article about how to use templates it says to go to Template -> New Variable, or Template -> Instructional Text, however I don't even have the option "Template". How can I use these fun...

• Question
• cloud
• confluence
• confluence-cloud
• template

In the latest version: 6.15.4, it doesn't seem that I can change the color for a particular type of events. Please fix it.

• Question
• confluence
• team-calendars-for-confluence

Today, our wiki migrate to a newer version: 6.15.4. When I open the Calender, I'm very disappointed. Some event types are self-explanatory. I really love the fact that in older versions, for def...

• Question
• confluence
• team-calendars-for-confluence

Hi,   I am fiddling a bit with Automation for JIRA and I have a use case I can't seem to find the right solution for.   Use case: I have a custom field on my issue (drop-down list) and ...

• Question
• addon-com.codebarrel.addons.automation
• cloud
• jira
• jira-cloud

Is there like an official way to stop scheduler easily when I need to (without any significant loss in speed)? For example, when I delete data, the scheduler re-uploads it again (which is not corr...

• Question
• developer
• java
• jira
• schedule

Which command to use to get the first and last date of the month as a range of issues? Example:  01.04.2019. - 30.04.2019. 01.05.2019. – 31.05.2019.   Which command to use to get a wri...

• Question
• jira-software
• jira-software-server
• server

Hello, My bitbucket repository has some 1000 users and we are unable to identify all the users. To do a cleanup, I need to get bitbucket ID and email ID of tall the users who are part of the plan.&n...

• Question
• atl-adm
• bitbucket
• bitbucket-cloud
• cloud

Hi, I have a case of a user whose role is "service desk customer" and can raise and view his requests on SD customer portal or email, however he reported he is not able to see all of them and not rec...

• Question
• jira-service-desk

Hi, I need to make (and record) some query with a few parameters (eg. all cards in A,B,B list, with label X, not archived). How can I do this? Thank you -- Laurent

• Question
• trello

Hello I want to connect My Jira Service Desk cloud to another Jira to be able to have issue created in mine when created in teh other one. Which is the easiest way to do it? If the 2 Jira SD conne...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi all,  After confirming that the new issue view does not support some of the features available in the old view (specially field tabs), the question is: will the old issue view remain availab...

• Question
• cloud
• jira
• jira-cloud

To move an unrestricted page with attachments from one space to another space, which permissions are required in both the spaces?

• Question
• confluence

While trying to push changes to a feature branch there is always an error  used git config --global http.postBuffer 524288000 and that didn't solve the problem either.  Can someone he...

• Question
• bitbucket
• terminal
• ubuntu

Hello Team, I have admin access rights in confluence, but I do not find the invite/add/ delete users option in confluence. Could you please advice.  

• Question
• confluence

I'm getting some unusual behaviour when trying to move a page tree (parent and its children) from a regular space to a personal space (that isn't my own). I'm getting these `$error` messages showing...

• Question
• confluence
• confluence-server
• error
• move
• server

Hey all. Im all new to CI/CD especially with RoR. I've done a simple one with `git-ftp` for a nodejs project. I need to be able to make changes to my app whenever I merge a specific branch, ie stagi...

• Question
• atl-pipelines
• bitbucket
• bitbucket-pipelines
• bitbucket-server

I'm need to set up a pipeline for my aws ec2 instance environment nodejs a simple hello world application for understanding how bitbucket pieplines work, the required environment variables are set th...

• Question
• atl-pipelines
• aws
• bitbucket
• bitbucket-pipelines
• node.js

I want to create Branch Plans as soon as a user creates a branch in Bitbucket. We've got polling enabled but the other devs are getting too impatient. I've already setup webhooks to trigger builds as...

• Question
• api
• bamboo
• bitbucket
• bitbucket-server
• jira
• +3 more tags...

I'm getting started with bitbucket pipelines, Can you give a simple demo / proper Guide "end to end" of how to publish a simple "Hello World" Node.js application to AWS EC2 using AWS Elastic Beansta...

• Question
• atl-pipelines
• aws
• bitbucket
• bitbucket-pipelines
• node.js

Hello All, Sorry if this was already discussed earlier. On a project I inherited, I'm still seeing old(completed & obsolete) sprints in the backlog view. I would like to be able to delete the on...

• Question
• jira